Cluster Sales Coordinator

• Support the hotel sales team by routing incoming sales leads, drafting group proposals, and managing group bookings from initial inquiry through confirmation
• Build and maintain relationships with key client contacts
• Prepare and distribute sales contracts, group resumes, banquet event orders (BEOs), and other sales correspondence
• Maintain accurate and up-to-date records in the hotel sales system
• Assist in coordinating and executing sales blitzes, client appreciation events, site visits, and property tours
• Respond promptly to incoming sales inquiries via phone and email
• Support the Director of Sales and Senior Sales Managers with reporting, forecasting documentation, and presentation preparation
• Serve as a knowledgeable point of contact for clients and internal hotel teams
• Perform other duties as assigned

• Prior hotel sales, hospitality, events, or administrative support experience preferred
• Exceptional written and verbal communication skills
• Strong relationship-building skills
• Impeccable time management and organizational skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• A genuine interest in growing a career in hotel sales

Experience with hotel sales systems such as Delphi or CI/TY

• Medical, dental, and vision insurance
• Life and disability insurance
• Paid parental leave
• DailyPay
• Employee Assistance Program (EAP)
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Unlimited employee referral bonuses
• Advanced scheduling with easy shift swapping via our app
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities