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Marriott Bonvoy Logo Marriott Bonvoy · IT - Administration

Cluster Revenue Manager

United Kingdom, London Employment contract · Job Posted May 29, 2026
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Job Description

The Cluster Revenue Manager is responsible for managing the day-to-day operations of the revenue department across a portfolio of Montcalm Collection hotels. This role ensures optimal pricing, inventory management, and revenue maximisation across all properties in the cluster. The Cluster Revenue Manager provides strategic guidance, analyses booking trends, and coaches hotel-level teams to achieve revenue targets while maintaining market competitiveness and brand positioning.

Job Responsibility

  • Manage day-to-day revenue operations for assigned hotel portfolio
  • Yield daily, weekly, and monthly hotel pricing and ensure rate parity across distribution channels
  • Provide strategic rate recommendations to internal teams and external clients
  • Manage extranets, load FIT allocations, and handle group enquiries and quotes
  • Optimise hotel inventory and control overbooking levels to maximise room revenue
  • Monitor and control distribution channels (GDS, third-party internet companies) and rate returns
  • Analyse promotional rate performance and business mix to ensure optimal sales strategy
  • Conduct year-to-date and monthly business analysis, tracking occupancy, ADR, and room revenue
  • Forecast daily, weekly, monthly, and annual revenue while accounting for events and market conditions
  • Design and maintain action plans for each hotel, incentivising demand by segment and following up weekly
  • Optimise total revenue and market positioning for hotels under responsibility
  • Analyse competitor pricing strategies and adjust plans as needed
  • Present monthly revenue results vs. targets and budget at meetings
  • Ensure alignment of business mix with seasonality and market segment strategy

Requirements

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field
  • Minimum 5 years of experience in revenue management, with at least 2 years in a multi-property or cluster role
  • Extensive knowledge of luxury hotel operations and market dynamics
  • Proficiency in Opera (PMS), revenue management systems (RMS), and channel management software
  • Strong analytical and strategic decision-making abilities
  • Excellent communication, leadership, and interpersonal skills
  • Ability to work under pressure, manage multiple priorities, and meet deadlines
  • Previous Revenue Management experience within a Marriott-branded hotel is essential
  • Candidates must demonstrate strong knowledge of Marriott systems, standards, and commercial strategy
  • Candidates must be authorised to live and work in the UK

What we offer

  • Competitive salary
  • Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with service
  • Paid birthday leave
  • Generous gifts and financial support for special occasions such as weddings and the arrival of a new baby
  • Comprehensive wellbeing support, including free access to our Employee Assistance Programme
  • Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops
  • Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatments
  • Cycle to Work scheme
  • Preferential gym membership rates
  • Continuous learning and development opportunities
  • Paid volunteering day
  • Employee referral programme
  • Complimentary meals on duty in our team restaurant
  • Exclusive room rate discounts across the Montcalm Collection
  • International hotel discounts through Marriott Bonvoy
  • City-wide discounts and perks
  • Recognition programmes, including vouchers and curated rewards
  • Elegant annual celebrations and social events
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