Cluster Revenue Manager Job at Marriott Bonvoy (Bangkok)

Job Description

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Cluster Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.

Job Responsibility

Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue
Releases group rooms back into general inventory and ensures clean booking windows for customers
Recommends pricing and positioning of cluster properties
Oversees the inventory management system to verify appropriateness of agreed upon selling strategies
Compiles information, analyzes and monitors actual sales against projected sales
Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts
Analyzes information and evaluates results to choose the best solution and solve problems
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Conducts sales strategy analysis and refines as appropriate to increase market share for all properties
Maintains accurate reservation system information
Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals
Generates updates on transient segment each period
Assists with account diagnostics process and validates conclusions
Updates market knowledge and aligns strategies and approaches accordingly
Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions
Establishes long-range objectives and specifying the strategies and actions to achieve them
Takes a predetermined strategy and drives the execution of that strategy
Demonstrates knowledge of job-relevant issues, products, systems, and processes
Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.)
Explores opportunities that drive profit, create value for clients, and encourage innovation
Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders
Ensures hotel strategies conform to brand philosophies and initiatives
Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate
Prepares sales strategy meeting agenda, supporting documentation
Communicates proactively with properties regarding rate restrictions and strategy
Manages rooms inventory to maximize cluster rooms revenue
Assists hotels with pricing and provides input on business evaluation recommendations
Leads efforts to coordinate strategies between group sales offices
Supports cluster selling initiatives by working with all reservation centers
Uses reservations system and demand forecasting systems to determine, implement and control selling strategies
Checks distribution channels for hotel positioning, information accuracy and competitor positioning
Ensures property diagnostic processes (PDP) are used to maximize revenue and profits
Initiates, implements and evaluates revenue tests
Provides recommendations to improve effectiveness of revenue management processes
Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners
Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities
Promotes and protects brand equity
Develops and manages internal key stakeholder relationships in a proactive manner
Acts as a liaison, when necessary, between property and regional/corporate systems support
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
Attends staff/forecast/long range meetings as requested by properties

Requirements

2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
3 years experience in the revenue management, sales and marketing, or related professional area
4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
1 year experience in the revenue management, sales and marketing, or related professional area

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Cluster Revenue Manager

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