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We currently have an opportunity for a talented and creative Cluster Revenue Analyst to join our iconic Four Seasons Hotel Milano in Italy! The Cluster Revenue Analyst supports the Senior Director of Revenue and the Revenue Team in maximizing total hotel revenue and profitability through detailed reporting, data analysis, and trend monitoring. This role supports Total Hotel Revenue Management, identifying revenue growth opportunities, forecasting demand, and optimizing pricing and distribution strategies across all revenue streams (Rooms, F&B, Catering, Spa). The ideal candidate is highly analytical, detail-oriented, advanced in Excel, and has a strong understanding of market dynamics. This is a thinking role, expected to provide insights and recommendations—not just execute tasks.
Job Responsibility:
Analyze historical performance, market trends, and competitor activity to identify revenue opportunities and risks
Prepare daily, weekly, and monthly KPI reports including Rooms (Occupancy, ADR, RevPAR), Food & Beverage (Covers, average check, internal vs. external guest contribution), Catering & Events (Average check, covers, meeting room occupancy), and Spa (Covers, average check, internal vs. external guest contribution)
Produce ad hoc analytical reports based on business needs
Monitor and analyze demand forecasts and booking pace
Prepare and maintain competitor pricing and positioning reports
Prepare PPT for revenue strategy meetings, owners meetings, ad hoc meetings
Collaborate with Sales, Marketing, and Operations to create reports, share insights, and support action planning
Conduct regular audits of pricing, inventory, and distribution channels to ensure alignment with revenue objectives
Assist in the preparation of revenue forecasts and budget reports
Monitor market conditions, economic trends, and industry developments impacting revenue
Stay informed on revenue management tools, technology, and best practices
Provide actionable insights and recommendations based on data analysis and market research
Work closely with cross-functional teams to ensure alignment and effective execution of revenue strategies
Requirements:
Strong analytical mindset
a genuine passion for driving revenue performance through data‑driven decisions
solid experience in revenue analysis, pricing strategies, forecasting, and demand management, ideally within a luxury hospitality or service‑driven environment
proactive and detail‑oriented approach
ability to contribute insights that support commercial strategy and enhance overall business performance
technical expertise with collaboration skills
energy, ownership, and a continuous‑improvement mindset
fluency in English and Italian
legal right to work in Italy
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential