Cluster Reservations Agent Job at Marriott Bonvoy (Doha)

Cluster Reservations Agent

The Full Time Cluster Reservations Agent is a cluster role supporting two hotels...

Location

Australia , Melbourne

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in a Reservations Agent role in a 4 or 5 star hotel
Ability to work collaboratively in a fast-paced environment
Strong working knowledge of computer systems
Knowledge of the Opera PMS system
Good knowledge of MS Office applications (Word, Excel, PowerPoint) and Outlook
Strong attention to detail
Excellent verbal and written communication skills and interpersonal skills
Ability to multitask and manage multiple projects

Job Responsibility

Handling and processing reservations and inquiries from all booking channels
Analyse and update all traveller requests that are tailored to their requirements
Pre-arrival check to ensure guest history is linked and relevant booking information is updated
Follow up on No-Shows and late cancelations and process charges appropriately
Proactively seek to generate incremental revenue via upselling, promoting hotel F&B Venues and other hotel services and amenities
Fluent in selling room packages and higher room type
Close communication with other hotel departments to ensure every guest has a smooth arrival experience
To share any special guest information, preferences and instructions within the Reservations Team as well as with other departments
Assist reservation manager in inventory control by balancing inventory and managing overbooking
Able to handle room block monitoring, rooming lists, reporting pick up, VIP and upgraded accommodations

What we offer

Discounts on hotel rooms for you and your family at all properties within the Marriott International group
Discounts on food & beverage across all our hotels
Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Fulltime

Cluster Reservations Agent

Process all cluster reservation requests, changes, and cancellations received by...

Location

Philippines , Manila

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Process all cluster reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify all reservation information with callers to ensure accuracy
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types by inputting the correct code and rate into the reservation system

Job Responsibility

Process all cluster reservation requests, changes, and cancellations
Identify guest reservation needs and determine appropriate room type
Verify all reservation information with callers to ensure accuracy
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types by inputting the correct code and rate into the reservation system

Fulltime

Cluster Reservations Agent

The Cluster Reservations Agent will process all reservation requests, changes, a...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process reservation requests, changes, and cancellations
Identify guest reservation needs
Verify room type and rate availability
Explain guarantee, special rate, and cancellation policies
Accommodate and document special requests
Answer questions about property facilities/services
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types
Follow proper escalation procedures for guest concerns

What we offer

Training, development, recognition
Holistic well-being focus
True camaraderie with a diverse group of co-workers
Opportunities to pursue passions in a luxury environment

Fulltime

New

Cluster Groups Reservations Agent

Be a part of our global family and work with like-minded people. To those cultur...

Location

Australia , Melbourne

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in a Group Reservations Agent role in a 4- or 5-star hotel
A quick learner with the ability to understand a range of booking systems
Proficient in Microsoft Office, CRM tools, and PMS/event platforms
Good knowledge of MS Office applications (Word, Excel, PowerPoint) and Outlook
Strong attention to detail
Excellent verbal and written communication skills, with strong interpersonal skills
Ability to multitask and work productively in a busy environment

Job Responsibility

Assist hotel group guests to ensure a successful event from pre-arrival through departure
Prepare and distribute accurate function sheets, rooming lists, and event resumes to relevant departments
Engage with clients to understand their vision and specific requirements
Ensure all administrative records are accurate and up-to-date in systems (CRM/PMS)
Conduct post-event follow-ups and engage feedback to drive improvement
Build lasting relationships with clients to encourage repeat business and referrals
Ensure close communication with other hotel departments to ensure every guest has a smooth arrival experience
Handling and processing group reservations and inquiries from all booking channels

What we offer

Discounts on hotel rooms for you and your family at all properties within the Marriott International group
Discounts on food & beverage across all our hotels
Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Fulltime

New

Cluster Reservations Agent

Process all reservation requests, changes, and cancellations received by phone, ...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None license or certification

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Fulltime

New

Cluster Reservations Agent

Process all reservation requests, changes, and cancellations received by phone, ...

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

What we offer

Training
development
recognition
a place where you can pursue your passions in a luxury environment with a focus on holistic well-being

Fulltime

New

Assistant Reservations Manager

The Assistant Reservations Manager is a key part of the property sales team and ...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, email, or other method in a timely and accurate fashion
Identify guest reservation needs by asking open-ended questions to obtain all necessary information, including Marriott Bonvoy status
Determine the most appropriate room type to meet guest requirements and maximize room rate
Verify availability of room type and rate
Effectively explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests when able
Describe room accommodations and benefit feature sale amenities to guests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue including personalizing calls, obtaining complete guest needs, suggesting alternate dates or directing guests to sister properties on sold out days
Follow “up selling” techniques and sales strategies in order to maximize property revenue

Fulltime

New

VP of Sales – AI Infrastructure

A cutting-edge AI infrastructure company is transforming AI inference through pu...

Location

United States , San Francisco; Seattle; Austin

Salary:

Not provided

OnHires

Expiration Date

Until further notice

Requirements

Senior-level sales leadership experience in semiconductors and hardware
Proven track record selling complex infrastructure systems, including chips, NICs, AI accelerators, networking, servers, or full-stack platforms
Strong preference for experience with NICs and networking technologies
Established, active relationships with decision-makers at Hyperscalers: Meta, Microsoft, Google, Amazon
Established, active relationships with decision-makers at Cloud Service Providers: Oracle, IBM, and similar
Established, active relationships with decision-makers at Semiconductor Leaders: NVIDIA, AMD, Arm, Qualcomm
Established, active relationships with decision-makers at OEMs / ODMs: Dell, HPE, Lenovo, Supermicro
Ability to open doors and initiate executive-level conversations from day one is critical
Demonstrated success leading pre-product and early-stage sales efforts, including: Early PoCs and technical evaluations
Engagements prior to tape-out

Job Responsibility

Own and execute the North America go-to-market strategy
Open and develop strategic relationships with hyperscalers, CSPs, OEMs, and semiconductor partners
Drive complex, infrastructure-level sales cycles including early PoCs, architectural evaluations, design wins (DWINs), and production deployments
Lead pre-product and pre–tape-out customer engagements, selling roadmaps and long-term platform vision
Clearly articulate differentiated value in a competitive AI hardware and infrastructure market
Build and manage a structured GTM plan, including account mapping, key stakeholders, priorities, and pipeline forecasting
Manage PoC pipelines and align technical validation milestones with customer buying cycles
Work cross-functionally with Engineering and Product to align customer requirements with roadmap execution
Engage confidently with senior engineering leaders, product teams, and C-level executives
Represent the company at major industry events and strategic customer forums

Fulltime

Cluster Reservations Agent

Marriott Bonvoy

Location:
Qatar , Doha

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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