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The position is accountable for proactively soliciting and handling sales opportunities for a sales cluster. Responsible for account management and acquisition on special corporate segment. Handles numerous accounts and the distribution channels for those accounts. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
Job Responsibility:
Develops and leads the special corporate segment to achieve financial goals
Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
Builds and strengthens relationships with existing and new customers to enable future bookings
Develops relationships within community to strengthen and expand customer base for sales opportunities
Manages and develops relationships with key internal and external stakeholders
Assists in the development of marketing/sales strategy for sales cluster
Participates in sales calls with members of sales team to acquire new business and/or close on business
Executes and supports the operational aspects of business booked
Follows up sales leads
Works on the different distribution channels of all contracted accounts
Identifies new business to achieve revenue goals
Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Closes the best opportunities based on market conditions and location needs
Gains understanding of the locations’ primary target customers and service expectations
Services our customers in order to grow share of the account
Executes and supports the company’s customer service standards
Provides excellent customer service consistent with the daily service basics of the company
Sets a positive example for guest relations
Interacts with customers to obtain feedback on product quality and service levels
Requirements:
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
3 years' experience in the sales and marketing or related professional area
4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
1 year experience in the sales and marketing or related professional area
What we offer:
Training
Development
Recognition
A place where you can pursue your passions in a luxury environment with a focus on holistic well-being