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Cluster Proactive Sales Manager

South Africa, Johannesburg · Job Posted January 16, 2026
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Job Description

The position is accountable for proactively soliciting and handling sales opportunities for a sales cluster. Responsible for account management and acquisition on special corporate segment. Handles numerous accounts and the distribution channels for those accounts. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Job Responsibility

  • Develops and leads the special corporate segment to achieve financial goals
  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
  • Builds and strengthens relationships with existing and new customers to enable future bookings
  • Develops relationships within community to strengthen and expand customer base for sales opportunities
  • Manages and develops relationships with key internal and external stakeholders
  • Assists in the development of marketing/sales strategy for sales cluster
  • Participates in sales calls with members of sales team to acquire new business and/or close on business
  • Executes and supports the operational aspects of business booked
  • Follows up sales leads
  • Works on the different distribution channels of all contracted accounts
  • Identifies new business to achieve revenue goals
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
  • Closes the best opportunities based on market conditions and location needs
  • Gains understanding of the locations’ primary target customers and service expectations
  • Services our customers in order to grow share of the account
  • Executes and supports the company’s customer service standards
  • Provides excellent customer service consistent with the daily service basics of the company
  • Sets a positive example for guest relations
  • Interacts with customers to obtain feedback on product quality and service levels

Requirements

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 3 years' experience in the sales and marketing or related professional area
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • 1 year experience in the sales and marketing or related professional area

What we offer

  • Training
  • Development
  • Recognition
  • A place where you can pursue your passions in a luxury environment with a focus on holistic well-being

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