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Travel Money Oz is part of Australia’s largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering working with us, travel should be one of your biggest interests, too! We are currently seeking an experienced individual with a background in retail sales and proven leadership skills to take on the challenging and rewarding role of Team Leader. As a Cluster Leader overseeing multiple stores you will be responsible to drive sales, motivate your team of Foreign Currency Sales Consultants, grow key KPIs, and maintain the compliance and safety of your store. It will be your responsibility to work closely with the Regional Leader to ensure that your store is contributing to meet area targets. This role will be overseeing multiple stores including Joondalup, Whitfords, Karrinyup and Innaloo. Your roster will be predominantly Monday-Friday, however as a leader you will need to be open to weekend shifts on a business needs basis. More than just currency exchange... As a Foreign Currency Sales Consultant, you'll be an expert in our key products: foreign currency, prepaid travel money cards, and international money transfers. At Travel Money Oz, we consider ourselves more traveller than banker. As one of the last stops for avid travellers on their journey overseas, you'll be giving our customers more bang for their buck with your own tips, tricks, and recommendations for their trips too. Your exceptional customer service skills will be imperative for this sales focussed role - the more you care for your customers, the more successful you will be. Sell money to make money – when our business succeeds, so do you! We offer a remuneration package of $63,000 + super + incentives paid based on your individual and team sales performance. This structure ensures that when you drive results and our business succeeds, you'll see that success directly reflected in your earnings. But we know it's not all about the money, honey... Full training provided through our two-week paid new starter program; Become a true expert – access industry travel discounts and qualify for 'Familiarisation Trips' to explore new destinations and products around the world; Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within; Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year; Thrive in a workplace that values individualism – come as you are
Job Responsibility
Drive sales
Motivate your team of Foreign Currency Sales Consultants
Grow key KPIs
Maintain compliance and safety of your store
Work closely with the Regional Leader to ensure store is contributing to meet area targets
Selling foreign currency, prepaid travel money cards, and international money transfers
Providing customers with tips, tricks, and recommendations for their trips
Requirements
Leadership – demonstrated experience in leading a team within a retail sales environment
Customer service – great listening skills and conversational flair
Mathematic ability – knack for numbers and can crunch digits quickly with precision
Sales ability – focused on achieving KPIs
Problem solving – think outside of the box for customers
Time management and organisation – ability to manage time effectively to achieve best results
Attention to detail
Travel – seen the world and eager to join our mission
What we offer
Full training provided through two-week paid new starter program
Become a true expert – access industry travel discounts
Qualify for ‘Familiarisation Trips’ to explore new destinations
Career opportunities in a network of brands and businesses across the globe – we promote from within
Embrace the famous Flight Centre culture at Reward & Recognition events throughout the year