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Cluster IT Specialist

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Thailand

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a member of a defined cluster organization, the Associate has responsibility for activities in the cluster. Key focuses in this role are: Contributes advanced knowledge and skill in technology and general hospitality business knowledge to support assigned property(ies) and technology Information Resources objectives. Responsible to the property for all technology implementation, maintenance and support (including Internet).

Job Responsibility:

  • Contributes advanced knowledge and skill in technology and general hospitality business knowledge to support assigned property(ies) and technology Information Resources objectives
  • Responsible to the property for all technology implementation, maintenance and support (including Internet)
  • Maintains computer/PABX etc. facilities and offices in a clean and orderly manner
  • Completes assigned projects as specified within time frame
  • Effectively executes process and procedures for systems management including patching, pre-emptive maintenance, upgrades, backup, disaster recovery planning and testing as well as user ID management and Audit controls
  • Proactively seeks to achieve desired results
  • Executes, prioritizes, organizes, and accomplishes assigned work
  • Demonstrates and applies iT knowledge by keeping up-to-date technically and applies new knowledge to job
  • Ensures stakeholder technology needs are met
  • Build and maintain positive and effective relations with all the stakeholders
  • Provides timely information to co-workers
  • Uses computers and computer systems (including hardware and software) to conduct iT activities
  • Monitors and manages the acquisition and maintenance of property based systems
  • Ensures that computer and network operations occur according to procedures
  • Ensures backup/recovery functions are performed on scheduled basis
  • Ensures administration functions for hardware, operating and application systems are maintained and completed on consistent basis
  • Generates systems communications for property users to provide user tips, alert users of system problems and inform staff of progress or status

Requirements:

  • One year prior experience in operating or opening one of our Company Managed Hotels alternatively prior experiences in operating or opening one of our competitor Hotels
  • Solid knowledge of Server and Active Directory Architecture and Security implementation
  • Solid knowledge of Windows Server Operating System and Active Directory
  • Solid knowledge of Desktop Operating iT and Desktop Management (GPO)
  • Solid knowledge of Outlook email and approved mobile devices
  • Solid knowledge of iT organization and resources available
  • Solid knowledge of LAN Networks
  • Understanding of all of the Company’s technical standards and MIPs
  • Competent written and spoken English skills
  • Potential leadership skills
  • Past project management and organization skills
  • 24X7 availability
  • Able to operate at any part of the city that the cluster serves

Nice to have:

  • Hotel or Hospitality Management education or Bachelor’s degree level or equivalent
  • Awareness of global hospitality technology trends
  • Back of the house and guest facing operational and technical experience with hospitality management systems

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
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