Cluster IT Specialist, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Shanghai

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Install, configure, and maintain IT systems including networks, servers, and hardware/software. Assist users, troubleshoot technical issues, implement network security, and manage inventory. Work onsite and collaborate with team members while upholding company standards.

Job Responsibility:

Train/instruct users in proper use and security of all systems
Troubleshoot technical problems/issues
Provide network communications support and technical guidance
Analyze, recommend, and implement process improvements
Coordinate installations, moves, additions, and changes to IT systems
Implement network security measures
Back up data securely
Enter and locate information using computers/POS systems
Assist other employees
Maintain positive working relationships
Develop and implement ways to increase organizational efficiency, productivity, or safety.

Requirements:

Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms
Train/instruct users in proper use and security of all systems
Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet
Respond to program error messages
Provide network communications support and technical guidance
Refer major problems to vendors/technicians
Analyze, recommend, and implement process improvements
Consult with others to assess/analyze/resolve computing needs and system requirements
Inspect, test, and diagnose computer equipment/systems
Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements
Plan, coordinate, and implement network security measures
Provide end-user support for all applications
Plan and manage disk space for entire network
Maintain accurate inventory of all technological devices
Ensure backup tapes are locked in a fireproof safe
Follow company policies and procedures
Maintain confidentiality of proprietary information
Develop and maintain positive working relationships
Ensure adherence to quality expectations and standards
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds
Stand, sit, or walk for extended periods
Enter and locate information using computers/ Point of Sale (POS) systems
Move up and down stairs/ramps
Perform other reasonable job duties as requested by Supervisors.

Nice to have:

Technical, Trade, or Vocational School Degree
At least 2 years of related work experience.

What we offer:

Opportunities for training, development, recognition
Belong to an amazing global team
Work in a luxury environment with a focus on holistic well-being.

Additional Information:

Job Posted:
October 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Cluster IT Specialist