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Cluster IT Manager

· Job Posted March 04, 2026
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Job Description

Leads and manages the Information Technology (IT) function for properties and managed offices in scope. Cultivates technology leadership capability and develops talent via effective succession planning, mentoring and performance management. Provides support to operations leaders for owner relations and negotiations on IT matters. Performs Business Council member role representing the IT discipline. Provides internet support for managed properties. Works with Area Director, Information Technology (ADIT) on technology partner management and product development for the assigned market. Manages day to day hotel and company office IT operations.

Job Responsibility

  • Leads and manages the Information Technology (IT) function for properties and managed offices in scope
  • Cultivates technology leadership capability and develops talent via effective succession planning, mentoring and performance management
  • Provides support to operations leaders for owner relations and negotiations on IT matters
  • Performs Business Council member role representing the IT discipline
  • Provides internet support for managed properties
  • Works with Area Director, Information Technology (ADIT) on technology partner management and product development for the assigned market
  • Manages day to day hotel and company office IT operations

Requirements

  • Hotel or Hospitality Management education, awareness of global hospitality technology trends
  • Experience in assignments at International locations
  • Back of the house and guest facing operational and technical experience with hospitality management systems
  • Minimum 5 years in an Associate Supervisory role
  • OR Bachelor’s degree level or equivalent
  • Minimum 5 years project management experience
  • Proven negotiation skills

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