Cluster Human Resource Manager Job at Marriott Bonvoy (Cape Town)

Job Responsibility

Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed
Establishes and maintains contact with external recruitment sources
Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures
Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings
Oversees/monitors candidate identification and selection process
Provides subject matter expertise to property managers regarding selection procedures
Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool
Performs quality control on candidate identification/selection
Works with the unemployment services provider to respond to unemployment claims
reviews provider reports for accuracy and corrects errors
Prepares, audits and distributes unemployment claim activity reports to property management
Attends unemployment hearings and ensures property is properly represented
Ensures that department has the available resources on hand to administer employee
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job
Ensures employees are cross-trained to support successful daily operations
Uses all available on the job training tools for employees
supervise on-going training initiatives and conducts training, when appropriate
Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture
Ensures attendance by all new hires and participation of the leadership team in training programs
Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job
Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings)
Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action
Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner
Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources
Partners with Loss Prevention to conduct employee accident investigations, as necessary
Communicates performance expectations in accordance with job descriptions for each position
Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time
Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act
Ensures medical records are maintained in a separate, secure and confidential medical file
Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable)
Communicates property rules and regulations via the employee handbook
Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims
Represents Human Resources at the property Safety Committee
helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity
Manages Workers Compensation claims to ensure appropriate employee care and manage costs
Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).

Requirements

High school diploma or GED
3 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major
1 year experience in the human resources, management operations, or related professional area.

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Cluster Human Resource Manager

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