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Cluster HR & Learning and Development Administrator

Australia, Melbourne · Job Posted April 16, 2026
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Job Description

Are you ready to create impactful moments and elevate the talent experience across two of Melbourne’s most iconic luxury hotels? Join Marriott International, the world’s largest hotel network, and become part of a dynamic cluster environment across W Melbourne and The Ritz-Carlton, Melbourne. This is an opportunity to immerse yourself in two distinct luxury brands—where bold creativity meets timeless excellence—and play a key role in shaping the talent journey.

Job Responsibility

  • Be the go-to connector for all things HR, supporting our talent via phone, email, and face-to-face interactions
  • Maintain accurate and confidential employee records and personnel e-files
  • Maintain training records and ensure completion of mandatory training & support the delivery of brand training initiatives
  • Support the recruitment journey end-to-end, from applications and interviews to first-day onboarding
  • Prepare employment documentation and ensure right-to-work and compliance checks are completed
  • Support payroll processes through audits, data verification, and coordination with Finance and Department Heads
  • Create polished HR correspondence, reports and admin that reflects the W standard
  • Bring our culture to life by updating employee boards, activations, and internal communications
  • Support HR projects, engagement initiatives, and the day-to-day operation of hotel world

Requirements

  • A proactive and upbeat demeanor that inspires excellence
  • Strong written and verbal communication skills, with confidence interacting across all levels of the business
  • Highly proficient in Microsoft suite and willingness to learn other HR Information System (HRIS)
  • Exceptional attention to detail with the ability to manage documentation accurately
  • A genuine passion for hospitality, people, and workplace culture
  • Keen to take on new challenges and grow within your career
  • Embody a polished professionalism with an audacious approach to creativity
  • A playful individual who is passionate in creating memorable experiences

What we offer

  • Competitive Pay & Annual Reviews: benefit from a competitive salary with a performance-driven bonus every March
  • Mentor & Buddy Program: we set you up for success with our onboarding program, monthly check-in and development planning
  • Career Growth: global and interstate opportunities with Marriott International
  • Prime CBD Location: steps from public transport and parking
  • Birthday Perks: enjoy your special day with a paid day off
  • Exclusive Discounts: 35% off food & beverages at W Melbourne + global Marriott room discounts + 600+ local retailers discounts
  • Community Engagement: join W Melbourne’s Take Care initiatives and make a difference
  • Award-Winning Workplace: third-consecutive-year Great Place to Work certified, with celebrated hatted restaurants, bars, and event spaces
  • Referral Bonus: bring your friends and work alongside your tribe

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