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Cluster HR & Learning and Development Administrator

Australia, Melbourne · Job Posted March 25, 2026
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Job Description

Join Marriott International, the world’s largest hotel network, and become part of a dynamic cluster environment across W Melbourne and The Ritz-Carlton, Melbourne. This is an opportunity to immerse yourself in two distinct luxury brands—where bold creativity meets timeless excellence—and play a key role in shaping the talent journey.

Job Responsibility

  • Be the go-to connector for all things HR, supporting our talent via phone, email, and face-to-face interactions
  • Maintain accurate and confidential employee records and personnel e-files
  • Maintain training records and ensure completion of mandatory training & support the delivery of brand training initiatives
  • Support the recruitment journey end-to-end, from applications and interviews to first-day onboarding
  • Prepare employment documentation and ensure right-to-work and compliance checks are completed
  • Support payroll processes through audits, data verification, and coordination with Finance and Department Heads
  • Create polished HR correspondence, reports and admin that reflects the W standard
  • Bring our culture to life by updating employee boards, activations, and internal communications
  • Support HR projects, engagement initiatives, and the day-to-day operation of hotel world

Requirements

  • A proactive and upbeat demeanor that inspires excellence
  • Strong written and verbal communication skills, with confidence interacting across all levels of the business
  • Highly proficient in Microsoft suite and willingness to learn other HR Information System (HRIS)
  • Exceptional attention to detail with the ability to manage documentation accurately
  • A genuine passion for hospitality, people, and workplace culture
  • Keen to take on new challenges and grow within your career
  • Embody a polished professionalism with an audacious approach to creativity
  • A playful individual who is passionate in creating memorable experiences

What we offer

  • Competitive Pay & Annual Reviews: benefit from a competitive salary with a performance-driven bonus every March
  • Mentor & Buddy Program: we set you up for success with our onboarding program, monthly check-in and development planning
  • Career Growth: global and interstate opportunities with Marriott International
  • Prime CBD Location: steps from public transport and parking
  • Birthday Perks: enjoy your special day with a paid day off
  • Exclusive Discounts: 35% off food & beverages at W Melbourne + global Marriott room discounts + 600+ local retailers discounts
  • Community Engagement: join W Melbourne’s Take Care initiatives and make a difference
  • Award-Winning Workplace: third-consecutive-year Great Place to Work certified, with celebrated hatted restaurants, bars, and event spaces
  • Referral Bonus: bring your friends and work alongside your tribe

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