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Cluster Event Sales Coordinator

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Fairmont Grand Del Mar

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Location:
Denmark , Copenhagen

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

One conference room, a restaurant, a bar and a lot of opportunities for organising parties and events in-house. You’ll make sure all the events rooms are always booked and that every event runs smoothly. We’re looking forward to welcoming you to our Reservations & Events Sales team.

Job Responsibility:

  • Drive and develop event and group sales – from initial enquiry to executed event, including needs assessment, proposal preparation, contract negotiation, and follow-up
  • Own the planning and coordination of conferences, events, and group stays, ensuring clear internal communication and seamless execution in close collaboration with restaurant, kitchen, and front office
  • Act as the primary contact for clients before, during, and after the event, delivering a professional, personal, and commercially strong customer experience
  • Work strategically with upselling and proactively maximizing revenue through meeting packages, rooms, and F&B while identifying new business opportunities
  • Build and maintain strong relationships, with returning corporate clients, brand ambassadors, and strategic partners
  • Monitor performance and quality – including lead tracking in Delphi, invoice checks, feedback follow-up, and contributing to market and competitor analysis
  • Contribute to the department’s overall commercial goals. participating in sales activities, site inspections, internal meetings, and strategic discussions
  • Support reservations when needed, handling group and individual booking enquiries, amendments, and arrival checks in a department where we collaborate closely and take shared responsibility

Requirements:

  • Communicate fluently in both Danish and English, verbally and in writing
  • Commercially minded and motivated by building relationships and closing deals
  • Thrive in a dynamic environment where you manage multiple projects simultaneously without losing attention to detail
  • Take ownership and naturally drive processes forward – from first enquiry to final follow-up
  • Structured and organized, yet flexible when plans change
  • Enjoy working independently while being part of a close-knit team that supports one another across functions
  • Strong service mindset and understand how to balance guest experience with commercial results
  • Proactive, solution-oriented, and comfortable taking initiative in both sales and operational support
What we offer:
  • Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
  • Benefit from great offers from our numerous cooperation partners
  • Be part of our hilarious staff parties and much more…

Additional Information:

Job Posted:
February 23, 2026

Employment Type:
Fulltime
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