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Marriott Bonvoy Logo Marriott Bonvoy · Human Resources

Cluster Director of Human Resources

Rwanda, Kigali · Job Posted May 29, 2026
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Job Description

The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.

Job Responsibility

  • Executes and follows-up on engagement survey related activities
  • Champions and builds the talent management ranks in support of property and region diversity strategy
  • Translates business priorities into property Human Resources strategies, plans and actions
  • Implements and sustains Human Resources initiatives at the property
  • Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate
  • Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up
  • Creates value through proactive approaches that will affect performance outcome or control cost
  • Monitors effective use of myHR by property managers and employees
  • Leads and participates in succession management and workforce planning
  • Responsible for Human Resources strategy and execution
  • Serves as key change manager for initiatives that have high employee impact
  • Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results)
  • and demonstrates an understanding of owner priorities
  • Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate
  • Analyzes open positions to balance the development of existing talent and business needs
  • Serves as coach and expert facilitator of the selection and interviewing process
  • Surfaces opportunities in work processes and staffing optimization
  • Makes staffing decisions to manage the talent cadre and pipeline at the property
  • Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices
  • consults with hiring manager on compensation, benefits, etc
  • Monitors sourcing process and outcomes of staffing process
  • Ensures managers are competent in assessing and evaluating hourly staff
  • Remains current and knowledgeable in the internal and external compensation and work competitive environments
  • Leads the planning of the hourly employee total compensation strategy
  • Champions the communication and proper use of total compensation systems, tools, programs, policies, etc
  • Participates in quarterly internal equity analysis
  • reviews internal equity reports and surface issues needing resolution
  • Creates and implements total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities
  • Ensures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s)
  • Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees
  • Serves as resource to property Human Resources staff on employee relations questions and issues
  • Continually reinforces positive employee relations concepts

Requirements

  • 2-year degree from an accredited university in Human Resources, Business Administration, or related major
  • 4 years experience in the human resources, management operations, or related professional area OR 4-year bachelor's degree in Human Resources, Business Administration, or related major
  • 2 years experience in the human resources, management operations, or related professional area
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