Clubhouse Manager Job at Rapha (Mallorca)

Clubhouse Manager

We are looking for a Clubhouse Manager to drive the overall success of our Rapha...

Location

Singapore , Singapore

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

3-5 years experience in a retail leadership role
Passion for delivering world-class customer experiences and being present on the sales floor
Proven track record of delivering results and exceeding expectations
An understanding of food & beverage retailing (experience in café operations is a plus)
Excellent planning and organizational skills, and attention to detail
Strong stakeholder management skills
Exceptional leadership and people management skills
Enthusiastic about community and relationship-building in Singapore's cycling scene
Ability to network, recruit, train, and develop talent
Creativity to host memorable events that bring Rapha’s experience to life

Job Responsibility

Responsible for the overall performance of Rapha's Singapore Clubhouse store
Owning Rapha in Singapore – Create a localized strategy, make decisions, and take action to grow cycling culture and deliver Rapha’s business goals
Responsible for achieving EBITDA & Retail Key Performance Indicators
Ensure every in-store guest receives a world-class, unique experience that embodies the best of Rapha
Leverage business insights and product performance to identify commercial and community opportunities in the Singapore market
Work cross-functionally to create a compelling, Singapore-focused strategy, implementing plans to grow cycling and inspire a life by bike
Ensure employee experience is ‘best-in-class’ and aligned with Rapha’s values
Collaborate with the Marketing team to drive customer acquisition through engaging activations and local partnerships
Lead the team in running the Clubhouse efficiently and drive localized event & ride programming for maximum ROI
Work with Merchandising & VM Teams to highlight the best product selection while maintaining high standards

What we offer

50% apparel discount and a discount for family and friends
An annual clothing allowance
Free membership to the Rapha Cycling Club
Enhanced Parental Leave
Company Pension Scheme
Generous Bonus Scheme
Up to 2 additional days paid time off to participate in a sportive or similar related cycling event

Fulltime

Clubhouse Floor Lead

The Floor Lead is dedicated to delivering the legendary Rapha customer experienc...

Location

Spain , Mallorca

Salary:

Not provided

Rapha

Expiration Date

Until further notice

Requirements

Must be 18 years of age or older
Must have the right to work in Spain
Experience in a luxury retail environment
Ability to demonstrate excellent leadership skills and flexibility to adapt
Empathy to deal with challenging customer relations and a high level of independence
Passionate about delivering legendary customer experiences
A proven track record of delivering results and the drive to exceed expectations
Ability to use visual merchandise standards as a tool to drive sales as well as to oversee sales-orientated stock allocations
Personable and friendly – a good communicator that is approachable and engaging
Ability to prioritise and demonstrate initiative

Job Responsibility

Deliver the legendary Rapha experience by inspiring and leading the team to engage, develop and maintain relationships with all Clubhouse visitors
Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service, setting high standards for the rest of the team to follow
Drive sales by effectively uncovering the customer’s needs and presenting appropriate range solutions
Provide expert Rapha product knowledge
Understand the full café offering and recommend menu items to customers
Create a friendly and welcoming environment, where the sport and culture of cycling can flourish
Always communicate positively about the brand, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity & Communication
Maintain the highest Visual Merchandising and House-keeping standards, ensuring that others do the same
Assist in the planning and delivery of Clubhouse Rides and Events
Support the team and work together to create an inspiring and positive working environment

What we offer

50% apparel discount and a discount for family and friends
An annual clothing allowance
Free membership to the Rapha Cycling Club
Enhanced Parental Leave
Company Pension Scheme
Generous Bonus Scheme
6 hours of free counselling/therapy/coaching sessions with MyndUp
Industry partner discounts
Up to 2 additional days paid time off to participate in a sportive or similar related cycling event
Bike racing expenses up to £35 per race entry

Clubhouse Floor Lead

The Floor Lead is dedicated to delivering the legendary Rapha customer experienc...

Location

United States , Bentonville

Salary:

17.00 - 20.00 USD / Hour

Rapha

Expiration Date

Until further notice

Requirements

Experience in a luxury retail environment
Ability to demonstrate excellent leadership skills and flexibility to adapt
Empathy to deal with challenging customer relations and a high level of independence
Passionate about delivering legendary customer experiences
A proven track record of delivering results and the drive to exceed expectations
Ability to use visual merchandise standards as a tool to drive sales as well as to oversee sales-orientated stock allocations
Personable and friendly – a good communicator that is approachable and engaging
Ability to prioritise and demonstrate initiative
Knowledge of the Rapha brand
Ability to work a mixture of morning, evenings, weekends and some holidays

Job Responsibility

Deliver the legendary Rapha experience by inspiring and leading the team to engage, develop and maintain relationships with all Clubhouse visitors
Seamlessly move between all areas of the Clubhouse whilst delivering consistent world-class service, setting high standards for the rest of the team to follow
Drive sales by effectively uncovering the customer’s needs and presenting appropriate range solutions
Provide expert Rapha product knowledge
Understand the full café offering and recommend menu items to customers
Create a friendly and welcoming environment, where the sport and culture of cycling can flourish
Always communicate positively about the brand, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity & Communication
Maintain the highest Visual Merchandising and House-keeping standards, ensuring that others do the same
Assist in the planning and delivery of Clubhouse Rides and Events
Support the team and work together to create an inspiring and positive working environment

What we offer

50% apparel discount and a discount for family and friends
An annual clothing allowance
Free membership to the Rapha Cycling Club
United Healthcare Package (80% Rapha, 20% Individual) based on a minimum requirement of 30 hours per week
Enhanced Parental Leave
401K Programme
Up to 2 additional days paid time off to participate in a sportive or similar related cycling event
Bonus potential of 5% of your annual base compensation

Fulltime

Porter

The Porter maintains the hallways, clubhouse and other common areas of the prope...

Location

United States , New Prague

Salary:

17.50 USD / Hour

Hayes Gibson Property Services LLC

Expiration Date

Until further notice

Requirements

Passion for Community Building
Strong Communication Skills
Organizational Excellence
Experience in Property Management

Job Responsibility

Maintain hallways, clubhouse and other common areas
Complete all cleaning functions necessary for turnover units and any guest suites

What we offer

Professional development
Career advancement

Parttime

New

Office Coordinator

Office Coordinators handle the routine office work and administrative responsibi...

Location

United States , Homosassa

Salary:

16.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using NetSuite (Preferred)
6 months in property management office experience (Preferred)
Excellent written and verbal communication skills
Strong customer service skills
Excellent problem solving skills
Intermediate computer proficiency
Professional appearance
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents
Fields community comments, suggestions and complaints to the Community Manager
Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports
Maintains records and files in accordance with the Operations Manual
Performs general administrative functions such as answering phones, typing, copying, faxing, and filing
Reviews and codes invoices and statements for Community Manager approval
Schedules clubhouse rentals and processes rental fees

What we offer

401(k) Plan with employer matching contribution
Employee Assistance Program
Identity Theft Insurance
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Site Rent Discounts for team members who live in our communities
Paid sick leave
Various paid holidays, bereavement time and pay for jury duty

Parttime

New

Office Coordinator

Office Coordinators handle the routine office work and administrative responsibi...

Location

United States , Auburndale

Salary:

16.00 - 17.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using NetSuite (Preferred)
6 months in property management office experience (Preferred)
Excellent written and verbal communication skills
Strong customer service skills
Excellent problem solving skills
Intermediate computer proficiency
Professional appearance
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents
Fields community comments, suggestions and complaints to the Community Manager
Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports
Maintains records and files in accordance with the Operations Manual
Performs general administrative functions such as answering phones, typing, copying, faxing, and filing
Reviews and codes invoices and statements for Community Manager approval
Schedules clubhouse rentals and processes rental fees

What we offer

401(k) Plan with employer matching contribution
Employee Assistance Program
Identity Theft Insurance
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Site Rent Discounts for team members who live in our communities
Paid sick leave
Various paid holidays, bereavement time and pay for jury duty

Parttime

Office Coordinator

Office Coordinators handle the routine office work and administrative responsibi...

Location

United States , Ocala

Salary:

15.00 - 16.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using NetSuite (Preferred)
6 months in property management office experience (Preferred)
Excellent written and verbal communication skills
Strong customer service skills
Excellent problem solving skills
Intermediate computer proficiency
Professional appearance
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents
Fields community comments, suggestions and complaints to the Community Manager
Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
records in the proper accounts and issues receipts
Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports
Maintains records and files in accordance with the Operations Manual
Performs general administrative functions such as answering phones, typing, copying, faxing, and filing
Reviews and codes invoices and statements for Community Manager approval
Schedules clubhouse rentals and processes rental fees

What we offer

Comprehensive Medical and Prescription coverage with multiple plan designs
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance

Fulltime

Office Coordinator

Office Coordinators handle the routine office work and administrative responsibi...

Location

United States , Reno

Salary:

20.00 - 21.00 USD / Hour

Sun Communities

Expiration Date

Until further notice

Requirements

High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using NetSuite (Preferred)
6 months in property management office experience (Preferred)
Excellent written and verbal communication skills
Strong customer service skills
Excellent problem solving skills
Intermediate computer proficiency
Professional appearance
Must have a valid driver's license

Job Responsibility

Greets and establishes rapport with guests, current and prospective residents
Fields community comments, suggestions and complaints to the Community Manager
Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi
Completes and reconciles community reports in accordance with monthly calendar
Performs general administrative functions such as answering phones, typing, copying, faxing, and filing
Reviews and codes invoices and statements for Community Manager approval
Schedules clubhouse rentals and processes rental fees
Ensures office supplies are sufficiently stocked and prepares supply orders as needed
Makes collection calls for site rental payments as directed by the Community Manager

What we offer

Comprehensive Medical and Prescription coverage
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance

Fulltime

Clubhouse Manager

Rapha

Location:
Spain , Mallorca

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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