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As a Clubhouse Host you will be responsible for creating a warm and welcoming first impression for our members and hotel guests. With a passion for being the first point of call for any ad hoc enquiries, you will provide detailed guidance through all areas of this mixed space, and your excitement for hosting will shine through within every guest interaction.
Job Responsibility
Creating a warm and welcoming first impression for our members and hotel guests
Being the first point of call for any ad hoc enquiries
Providing detailed guidance through all areas of this mixed space
Shining excitement for hosting within every guest interaction.
Requirements
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
Previous hosting experience in a reception role would be an advantage
Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
An enthusiastic team player with a positive mindset and hugely charismatic
A genuine passion for hospitality and hosting.
Nice to have
Previous hosting experience in a reception role would be an advantage.
What we offer
Biannual company socials plus smaller social and sports groups
Exclusive staff rates and F&B discounts across sister properties
Estelleversary gifting for all employees
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
Meals during shift
Cycle to Work scheme
Pension, health cash plan and life assurance schemes
28 days holiday, inclusive of bank holidays, which increases with length of service
Colleague Forums and Sustainability Committees to help create The Estelle Way
Recommend-a-friend bonus scheme
Uniform provided, cleaned, and pressed
Onsite seamstresses to ensure your uniform is fitted and repaired.