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Clubhouse Assistant Sydney (Casual)

Australia, Sydney · Job Posted June 15, 2026
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Job Responsibility

  • Act as the face of the Clubhouse, transitioning seamlessly between the retail floor and the cafe to provide consistent, world-class service and menu recommendations.
  • Drive commercial results by using expert product knowledge to uncover customer needs and present the perfect technical apparel or lifestyle solutions.
  • Support the Community Lead in the execution of Clubhouse rides and events, helping to build a friendly environment where the sport and culture of cycling are celebrated.
  • Maintain the highest levels of visual merchandising and housekeeping while supporting cafe prep and back-of-house needs to ensure a premium brand presentation at all times.

Requirements

  • Excellent customer service skills
  • The ability to be agile and prioritize tasks in a fast-paced environment that shifts between retail, hospitality, and event support.
  • Exceptional communication skills with a personable, engaging, and approachable demeanor.
  • A genuine interest in the Rapha brand and the cycling community, with the drive to live out the core values

What we offer

  • Monthly social events and social away days
  • 50% apparel discount and a discount for family and friends
  • Annual clothing allowance
  • Free membership to the Rapha Cycling Club
  • Company Pension Scheme
  • Enhanced Parental Leave
  • Mental health support with MyndUp
  • Industry discounts on brands such as Patagonia, Osprey & Wahoo
  • Bike racing expenses up to £35 per race entry
  • A company bonus scheme

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