Club Supervisor

• Support the smooth daily operation of the Private Members Club
• Deliver personalised, intuitive service to members and their guests
• Build strong, lasting relationships and anticipate member preferences
• Lead by example, supporting and motivating the team to maintain high standards
• Ensure food and beverage service is executed to the highest level
• Handle member requests, special occasions, and service recovery with discretion and professionalism
• Maintain high standards of presentation, cleanliness, and organisation
• Ensure compliance with health, safety, and licensing requirements
• Support administrative tasks and operate POS systems accurately

• Previous supervisory experience within luxury hospitality or a high-end restaurant or members' club
• Strong knowledge of food and beverage service standards
• Excellent communication and relationship-building skills
• A calm, confident, and professional presence
• High attention to detail and a proactive approach to problem solving
• Ability to lead by example and support team performance
• Experience using POS systems such as Micros is advantageous
• A genuine passion for personalised, luxury service
• Right to Work in the UK

Experience using POS systems such as Micros is advantageous

• £45,000 annual package inclusive of base salary and service charge
• Excellent training and clearly defined career development pathways
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Up to two paid Wellness Days per year
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
• Discounted gym membership with City’s Leonardo Hotel
• Bupa Dental Cover and MediCash healthcare plans available
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme available from day one
• Access to Wagestream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable and sporting activities