Club Manager

• Lead the daily operations of the club – from member experience to safety, staffing and cleanliness
• Take ownership of your club’s commercial performance, including budget and KPI management
• Drive local sales and marketing efforts to grow the member base
• Recruit, train, and develop a strong and motivated team — from personal trainers to front desk staff and cleaners
• Create a positive and professional team environment that drives engagement and performance
• Be the go-to person for both members and your team — you set the tone and lead by example
• Act as the local face of TrainMore and ensure brand standards are met at all times
• Collaborate with HQ and regional stakeholders to align on goals, strategy and performance
• Demonstrate proactive thinking and coach your team to do the same
• Understand how to control costs without compromising on quality — and can give examples of how you’d do this in a club environment
• Celebrate achievements and know what it takes to consistently meet and exceed targets and KPIs such as member growth, retention and NPS

• Proven experience in sales with a strong track record of hitting and exceeding KPIs
• A background in hospitality or other customer-facing environments with a service-first mindset
• Excellent communication skills — confident when engaging with both teams and stakeholders
• A hands-on, proactive attitude and a natural leadership style
• A track record of building strong, high-performing teams
• Results-driven, with a strong sense of accountability and ownership
• A personal passion for fitness, health or sport — and you lead by example
• Stakeholder management experience
• Experience in the fitness or leisure industry is a plus, but not essential

Experience in the fitness or leisure industry is a plus, but not essential

• Competitive salary plus 8% holiday pay based on your annual salary
• 26 days holiday (based on full-time employment)
• Pension plan to support your future
• Join our Work in Club Programme and experience life on the gym floor
• Well-being matters: you and your family get unlimited access to OpenUp, our mental health and well-being partner
• Unlimited access to all our first-class clubs for you and a +1
• Remote working option for up to 10 days a year based on full-time employment
• One day a year for charity work: give back and make an impact