Club Lounge Concierge

• Monitor club lounge for seating availability, service, safety, and wellbeing of guests
• Maintain cleanliness and condition of bar, bar unit, tables, and other tools
• Prepare and serve hot, cold, and/or alcoholic beverages
• Stock ice, glassware, and supplies
• Anticipate and communicate replenishment needs promptly
• Wash dishes and serving utensils as needed
• Complete opening and closing duties
• Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required
• Secure liquors, beers, wines, coolers, cabinets, and storage areas
• Document pertinent information in department logbook
• Forecast additional meal requirements and communicate special requests to the kitchen
• Report accidents, injuries, and unsafe work conditions to manager
• Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others, and support team to reach common goals
• Comply with quality assurance expectations and standards
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• and stand, sit, or walk for an extended period of time or for an entire work shift
• Perform other reasonable job duties as requested by Supervisors

• High school diploma or G.E.D. equivalent
• No related work experience
• No supervisory experience is required
• None license or certification

Accommodations provided under applicable provincial legislation