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Club Lounge Agent - Service Host

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Germany , Frankfurt

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

In the dual-brand hotel "Sheraton & Marriott Frankfurt Airport Hotel", two premium brands combine to form one employer! Do you love to spoil guests with culinary delights and give them a special stay? Then start with us as a Club Lounge Agent – Service Host (m/f/d) and become part of our F&B team in the exclusive Club Lounge.

Job Responsibility:

  • Assistance to our guests in the Club Lounge during breakfast, snacks and evening service
  • Preparation and presentation of food and beverages according to brand standards
  • Ensuring cleanliness, order and a welcoming ambience in the lounge
  • Personal guest service with a focus on individual wishes and VIP support
  • Close cooperation with kitchen, stewarding and Club Lounge Guest Experience team
  • Support of the Guest Experience Team if necessary, e.g. in the event of sick or holiday replacements

Requirements:

  • Initial experience in the field of service or gastronomy, ideally in the hotel industry
  • Enjoyment of guest contact and high-quality service
  • Team spirit, reliability and an eye for detail
  • Good knowledge of German and English
  • Willingness to work flexible hours (early/late shifts, weekends)
What we offer:
  • Personalised onboarding program & staff accommodation subject to availability to support your start
  • A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
  • Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
  • Numerous employee events and team-building activities to strengthen our “Team Spirit”
  • Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
  • Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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