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Marriott Bonvoy Logo Marriott Bonvoy · -

Club Loss Prevention Officer

United States, Vail 27.04 USD / Hour · Job Posted July 05, 2026
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Job Description

At The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Responsibility

  • Patrol all areas of the property
  • assist guests with room access
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • Lock property entrances when required
  • Conduct daily physical hazard inspections
  • Respond to accidents, contact EMS or administer first aid/CPR as required
  • Assist guests/employees during emergency situations
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents
  • Defuse guest/employee disturbances
  • Call for outside assistance if necessary
  • Complete incident reports to document all Security/Loss Prevention related incidents
  • Handle all interruptions and complaints
  • Resolve safety hazard situations
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
  • Report to scenes of vehicle accidents/thefts
  • Call for assistance using proper code responses
  • Complete a Loss Prevention shift summary/daily activity report
  • Maintain confidentiality of all Security/Loss Prevention and property reports/documents
  • Conduct investigations and gather evidence
  • Conduct interviews with relevant parties
  • Follow all company policies and procedures
  • Report accidents, injuries, and unsafe work conditions to manager
  • Complete safety training and certifications
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests' service needs
  • Assist individuals with disabilities
  • Speak with others using clear and professional language
  • Prepare and review written documents accurately and completely
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Comply with quality assurance expectations and standards

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None
  • Must comply with all company policies and procedures
  • Ability to stand, sit, or walk for an extended period
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
  • Ability to grasp, turn, and manipulate objects of varying size and weight
  • Ability to move through narrow, confined, or elevated spaces
  • Ability to move over sloping, uneven, or slippery surfaces and up and down stairs and/or service ramps
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Ability to read and visually verify information in a variety of formats
  • Ability to enter and locate work-related information using computers and/or point of sale systems
  • Ability to move at a speed required to respond to work situations
  • Some states may have additional licensing/registration requirements
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