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Club Level Concierge position at The Ritz-Carlton St. Thomas responsible for maintaining club lounge operations, serving beverages, ensuring guest safety and wellbeing, and delivering the luxury service standards of The Ritz-Carlton brand.
Job Responsibility:
Monitor club lounge for seating availability, service, safety, and wellbeing of guests
Maintain cleanliness and condition of bar, bar unit, tables, and other tools
Prepare and serve hot, cold, and/or alcoholic beverages
Stock ice, glassware, and supplies
Anticipate and communicate replenishment needs promptly
Wash dishes and serving utensils as needed
Complete opening and closing duties
Requisition all necessary supplies
Secure liquors, beers, wines, coolers, cabinets, and storage areas
Document pertinent information in department logbook
Forecast additional meal requirements and communicate special requests to the kitchen
Welcome and acknowledge all guests according to company standards
Assist individuals with disabilities
Develop and maintain positive working relationships with others
Requirements:
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
Requires a Food Handlers Card
Strong written and verbal communication skills in English
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Ability to stand, sit, or walk for an extended period of time or for an entire work shift
What we offer:
Equal opportunity employer
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
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