Club Level Concierge, Marriott Bonvoy

Marriott Bonvoy

Location:
United States, Miami

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. We offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Responsibility:

Monitor club lounge for seating availability, service, safety, and wellbeing of guests
Maintain cleanliness and condition of bar, bar unit, tables, and other tools
Prepare and serve hot, cold, and/or alcoholic beverages
Stock ice, glassware, and supplies
Anticipate and communicate replenishment needs promptly
Wash dishes and serving utensils as needed
Complete opening and closing duties
Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required
Secure liquors, beers, wines, coolers, cabinets, and storage areas
Document pertinent information in department logbook
Forecast additional meal requirements and communicate special requests to the kitchen
Report accidents, injuries, and unsafe work conditions to manager
Welcome and acknowledge all guests according to company standards
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Stand, sit, or walk for an extended period of time or for an entire work shift
Perform other reasonable job duties as requested by Supervisors

Requirements:

Education: High school diploma or G.E.D. equivalent
Related Work Experience: No related work experience
Supervisory Experience: No supervisory experience is required
License or Certification: None

What we offer:

Equal opportunity employer
Welcoming all and providing access to opportunity
Valuing diverse backgrounds of associates
Chance to be proud of the work you do and the team you work with
Exemplify Ritz-Carlton Gold Standards

Additional Information:

Job Posted:
September 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Club Level Concierge