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Club General Manager

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As Club Manager, you’ll take full responsibility for the performance and success of your site. You’ll lead a team, drive revenue and profitability, and create an outstanding experience for every player and visitor. From day-to-day operations to shaping long-term growth, you’ll set the pace and the standard. You’ll be supported by your Regional Operations Manager, but the autonomy will be yours: to make decisions, spot opportunities, and bring ideas to life.

Job Responsibility:

  • Lead and motivate your team to deliver against KPIs for revenue, profit, utilisation, and customer satisfaction
  • Build strong local community links, partnerships, and brand awareness to maximise bookings and revenue
  • Oversee all club operations, ensuring safety, compliance, and smooth day-to-day running
  • Recruit, train, and develop your team, ensuring consistent standards and career progression
  • Monitor P&L, set budgets with your ROM, and identify opportunities for growth and efficiencies
  • Champion exceptional customer service – resolving issues with empathy, professionalism, and pace

Requirements:

  • Proven experience as a General Manager, Club Manager, or similar leadership role in leisure, hospitality, retail, or sport
  • Strong people leadership – with the ability to inspire, engage, and develop teams
  • Commercially minded with a track record of growing sales and managing budgets
  • Excellent communication and relationship-building skills with customers and colleagues
  • Hands-on, adaptable, and able to thrive in a fast-paced, customer-facing environment
What we offer:
  • Competitive salary and bonus structure
  • Clear career progression opportunities in a growing business
  • The chance to be part of London’s exciting expansion in football and padel

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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