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Club Coordinator

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Four Seasons

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As Club Coordinator, you will be the first point of contact for our Members, delivering a warm welcome and consistently exceptional service. This multifaceted role supports both the Events and Membership Sales teams, while also managing Member Relations and overseeing the Club Reception. You will play a key part in ensuring the smooth day-to-day running of the Club and maintaining the highest standards of hospitality.

Job Responsibility:

  • Greet and assist Members and guests with professionalism and discretion
  • Provide administrative support to the Events and Membership departments
  • Maintain accurate Member records and assist with onboarding new Members
  • Coordinate Club communications and respond to Member enquiries
  • Support the planning and execution of Club events
  • Ensure the reception area and Club spaces are impeccably presented at all times

Requirements:

  • Previous experience in a luxury hospitality or private members club environment
  • Strong interpersonal skills and a natural ability to build rapport
  • Excellent written and verbal communication skills
  • Highly organised with strong attention to detail
  • Confident using Microsoft Office and Club management systems
  • A genuine passion for service and creating memorable experiences
What we offer:
  • £35,000 package which includes hotel service charge, and salary
  • 40 hour working week
  • Excellent training and career development opportunities
  • Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service
  • Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
  • Up to 2 paid Wellness days per year
  • Holiday entitlement increases with years of service up to 33 days off
  • Free Life Insurance
  • Bupa Dental and MediCash plan available
  • Opportunities to build a successful career with global potential
  • Season ticket loan & cycle to work scheme
  • Free uniform dry cleaning available
  • Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year
  • Access to Wagestream– a salary advance benefit
  • Employee Recognition Programmes

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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