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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Club Concierge

Singapore, Singapore · Job Posted February 16, 2026
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Job Description

Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.

Job Responsibility

  • Monitor club lounge for seating availability, service, safety, and wellbeing of guests
  • Maintain cleanliness and condition of bar, bar unit, tables, and other tools
  • Prepare and serve hot, cold, and/or alcoholic beverages
  • Stock ice, glassware, and supplies
  • Anticipate and communicate replenishment needs promptly
  • Wash dishes and serving utensils as needed
  • Complete opening and closing duties
  • Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas
  • Document pertinent information in department logbook
  • Forecast additional meal requirements and communicate special requests to the kitchen
  • Report accidents, injuries, and unsafe work conditions to manager
  • Follow all company policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Anticipate and address guests’ service needs
  • Assist individuals with disabilities
  • Thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Prepare and review written documents accurately and completely
  • Answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others
  • Support team to reach common goals
  • Comply with quality assurance expectations and standards
  • Perform other reasonable job duties as requested by Supervisors
  • Ensure the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience is required
  • None License or Certification
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Ability to stand, sit, or walk for an extended period of time or for an entire work shift

What we offer

  • Chance to be proud of the work you do and who you work with
  • Opportunity to begin your purpose
  • Belong to an amazing global team
  • Become the best version of you
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