CrawlJobs Logo

Cloud Support Engineer

https://www.randstad.com Logo

Randstad

Location Icon

Location:
Malaysia , Kuala Lumpur

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Cloud Success Lead: Act as the primary technical partner for clients, ensuring their cloud environments are high-performing, secure, and cost-effective within the CSP’s ecosystem. Cloud Consulting: Provide surface level guidance on cloud-native design and workload placement to help clients leverage the full potential of the platform. Cost Management (FinOps): Conduct regular reviews of cloud spend, identifying opportunities for cost savings through right-sizing, reserved instances, and optimization. Technical Governance: Oversee cloud landing zones and governance frameworks to ensure clients remain compliant with security standards and industry regulations. Migration Advocate: Partner with clients during their cloud journey, moving from initial assessment through to steady-state operations and modernization.

Job Responsibility:

  • Act as the primary technical partner for clients, ensuring their cloud environments are high-performing, secure, and cost-effective within the CSP’s ecosystem
  • Provide surface level guidance on cloud-native design and workload placement to help clients leverage the full potential of the platform
  • Conduct regular reviews of cloud spend, identifying opportunities for cost savings through right-sizing, reserved instances, and optimization
  • Oversee cloud landing zones and governance frameworks to ensure clients remain compliant with security standards and industry regulations
  • Partner with clients during their cloud journey, moving from initial assessment through to steady-state operations and modernization

Requirements:

  • Bachelor’s Degree in Information Technology, Computer Science, or a related field
  • 3+ years of experience in a customer-facing technical role specifically within a Cloud Service Provider or SI environment
  • Deep understanding of cloud infrastructure, including networking, identity management (IAM), and managed services like Kubernetes (AKS/EKS)
  • Professional-level certifications in at least one major cloud platform, such as Azure Solutions Architect Expert or AWS Certified Solutions Architect – Professional
  • Proficiency in using cloud billing and monitoring tools to perform cost analysis and resource optimization
  • Demonstrated ability to lead technical discussions with engineers while also presenting strategic roadmaps to executive leadership (CxO)

Additional Information:

Job Posted:
January 12, 2026

Expiration:
February 20, 2026

Employment Type:
Fulltime
Icon
Randstad - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Cloud Support Engineer

Graduate Cloud Support Engineer

As a Cloud Support Engineer you will be part of a world-class international team...
Location
Location
United Kingdom
Salary
Salary:
Not provided
acturis.com Logo
Acturis Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2.1 or higher degree in software engineering or computer science or another related science/math program
  • Familiarity with Windows or Linux network operating systems
  • One year providing excellent client service in a customer service role
  • Experience in scripting
  • Demonstrated ability to learn new programming languages
  • Curiosity for the behind the scenes workings of an international private cloud platform supporting thousands of users
  • Interest in learning and troubleshooting application defects and design principles
  • First-rate problem solving ability
  • Excellent communication skills and a team player
Job Responsibility
Job Responsibility
  • Providing support through a dedicated helpdesk on our Global Private Cloud infrastructure for our development teams
  • Performing root cause analysis (RCA)
  • Working with developers to deploy and manage code changes (DevOps)
  • Developing tools that manage our platform using a wide variety of programming languages
  • Releasing development and testing environments to development teams
  • Monitoring and evaluating the health of our platform
What we offer
What we offer
  • Structured training and coaching
  • Written constructive performance feedback every third
  • Real responsibility for own projects
  • Competitive salary and annual performance-based reviews
  • Eligibility for annual bonus and company share incentive schemes
  • Work from home up to 3 days per week
  • Fulltime
Read More
Arrow Right

Morpheus Cloud Support Engineer

As a Morpheus Cloud Support Engineer, you will provide technical assistance and ...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of proven experience as a Cloud Support Engineer or in a similar position
  • At least 5 years of experience in Morpheus Cloud Management Platform
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • Strong understanding of cloud systems, including VMware, KVM, AWS, and Azure
  • Experience with cloud infrastructure as code (IaC) technologies such as Terraform or CloudFormation
  • Experience with containerization and orchestration systems such as Docker and Kubernetes
  • Excellent problem-solving and troubleshooting abilities
  • Strong communication skills, with the ability to clearly convey technical information to both technical and non-technical stakeholders
  • Hands-on experience in Morpheus Cloud Management Platform
  • Proficiency with Windows Server, Ubuntu, RHEL, HPE VME, Centos
Job Responsibility
Job Responsibility
  • Provide technical assistance with cloud infrastructure and services in Morpheus CMP
  • Monitor and maintain infrastructure systems to guarantee their availability and performance
  • Troubleshoot and address issues with cloud infrastructure
  • Work with the development and operations teams to optimize cloud solutions
  • Assist with the deployment and setup of cloud resources
  • Develop and maintain comprehensive documentation for cloud systems, including architecture diagrams, operational procedures, and troubleshooting guides
  • Analyze cloud system performance metrics and logs to identify trends, forecast needs, and recommend improvements or upgrades
  • Collaborate with Product Managers, Developers, Operations to understand requirements, use cases and transform them into tests
  • Handle P1 situations in Cloud Infra
  • Provide technical and architectural leadership for the infrastructure Engineering teams and Operations roles
What we offer
What we offer
  • Comprehensive suite of benefits for physical, financial, and emotional wellbeing
  • Career development programs
  • Inclusive work culture
  • Fulltime
Read More
Arrow Right

Senior Support Engineer, Cloud Migrations

Our Sr. Support Engineers improve our customers' experience with our products, t...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in support, software services, and/or system administration for a large end-user community
  • 2+ years of experience in working with enterprise customers in a high touch model
  • Strong database skills, with the expertise to write and update SQL queries with ease
  • Strong expertise to write, review or modify Scripts (Python, bash/shell)
  • Deep understanding of SSO, SAML, LDAP, Active Directory, SSL, etc
  • Experience with Splunk
  • Experience with APIs and REST calls
  • Worked with various operating systems, such as Linux, Unix, and Windows
  • Proven knowledge of networks
  • Experience supporting Java, especially the JVM components
Job Responsibility
Job Responsibility
  • Work directly with Atlassian customers and partners to help migrate their Atlassian products from On-prem to Cloud
  • Jumping on to calls with customers to provide updates on migration
  • Engage support teams across multiple regions and/or cross functions within Atlassian like CSM, EA’s, Devs for best outcomes towards the customer’s migration project
  • Ability to influence customer and/or partner team to follow best practices for a successful migration
  • Contribute to the creation and review of knowledge articles
  • Participate in release readiness activities
What we offer
What we offer
  • Health and wellbeing resources
  • paid volunteer days
  • Fulltime
Read More
Arrow Right

Senior Cloud Support Engineer

Thought Machine’s mission is bold - to properly and permanently rid the world’s ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
thoughtmachine.net Logo
Thought Machine
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in technical support, cloud infrastructure, or SRE/DevOps roles, ideally within high-scale, client-facing environments
  • Deep experience with incident management, root cause analysis, and production troubleshooting
  • Strong Linux systems knowledge, including filesystems, networking, and system internals
  • Programming skills in GoLang and Python and experience with infrastructure tools or observability stacks (e.g. Grafana, Prometheus, EFK)
  • Confident working with cloud-native platforms and tools - e.g. Kubernetes, Terraform, AWS/GCP, Docker
  • Excellent communicator under pressure - able to influence across client, product, and engineering boundaries
  • Demonstrated ability to lead without authority - especially in escalations, cross-functional collaborations, and mentoring
  • A drive to raise the standard for support and build systems that scale sustainably
Job Responsibility
Job Responsibility
  • Lead the investigation and resolution of high-priority or complex incidents, coordinating with engineering and delivery teams to drive timely solutions
  • Own escalations end-to-end - providing technical depth, structure, and calm during high-pressure client situations
  • Develop and refine tools, dashboards, and automation to improve support delivery, observability, and onboarding
  • Identify recurring issues, propose and lead solutions that improve platform stability, reduce effort, and enhance client experience
  • Provide mentoring, training, and technical oversight for IC1 and IC2 engineers
  • Contribute to internal documentation, playbooks, and root cause analysis reports - with a focus on accuracy and knowledge sharing
  • Support both hosted and self-managed deployments of Vault, collaborating with client teams on best practice configurations
  • Own and maintain Enterprise relationships from a technical perspective
  • Actively shape the evolution of our support model, platform tooling, and processes across regions
What we offer
What we offer
  • Highly competitive salary
  • Pension plan (match up to 5%)
  • Life insurance - three times annual salary
  • Competitive maternity (six months fully paid) and paternity leave (four weeks fully paid)
  • Shared parental leave (matched to our maternity leave for the same point in time)
  • 25 days holiday and bank holidays
  • Flexible working hours
  • Cycle-to-work scheme
  • Electric car scheme
  • Season ticket loan
Read More
Arrow Right

Cloud Senior Support Engineer

We're seeking a Senior Technical Support Engineer to join our Cloud product supp...
Location
Location
Japan , Yokohama
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in technical support, software services, and/or system administration for a large end-user community
  • 2+ years of experience solving complex technical problems
  • Demonstrated ability to coach and mentor other support engineers to grow their technical and troubleshooting skills
  • Proven ability de-escalating difficult situations with customers, while multi-tasking between tickets and mentoring your team
  • Strong interpersonal skills to effectively collaborate with a wide variety of people, from junior engineers to senior executives
  • Technical experiences
  • Strong database skills, with the expertise to write and update SQL queries with ease
  • Experience with Web technologies such as DNS, HTTP, APIs and REST calls
  • Familiarity with Cloud technologies such as AWS
  • An understanding of Network terminologies, LAN, WAN, TCP/IP, OSI, NAT, DHCP, TLS/SSL, Routing Protocols
Job Responsibility
Job Responsibility
  • Provide a consistent quality experience
  • Bring new and improved support methodologies to Atlassian
  • Build a wide and loyal customer base to the Atlassian products and brand
  • Perform triage, root cause analysis, debugging, and solving across one-to-many Atlassian products
  • Receive onboarding training to become a specialist in Atlassian products, system technologies, and network technologies.
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Visit go.atlassian.com/perksandbenefits to learn more.
  • Fulltime
Read More
Arrow Right

Data Engineering Support Engineer / Manager

Wissen Technology is hiring a seasoned Data Engineering Support Engineer / Manag...
Location
Location
India , Mumbai; Pune
Salary
Salary:
Not provided
votredircom.fr Logo
Wissen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor of Technology or master's degree in computer science, Engineering, or related field
  • 8-12 years of work experience
  • Python, SQL
  • Familiarity with data engineering
  • Experience with AWS data and analytics services or similar cloud vendor services
  • Strong problem solving and communication skills
  • Ability to organise and prioritise work effectively
Job Responsibility
Job Responsibility
  • Incident and user management for data and analytics platform
  • Development and maintenance of Data Quality framework (including anomaly detection)
  • Implementation of Python & SQL hotfixes and working with data engineers on more complex issues
  • Diagnostic tools implementation and automation of operational processes
  • Work closely with data scientists, data engineers, and platform engineers in a highly commercial environment
  • Support research analysts and traders with issue resolution
  • Fulltime
Read More
Arrow Right

Software Engineer II, Cloud Engineering

We’re seeking a Cloud Infrastructure Engineer to design, build, and maintain the...
Location
Location
United States , San Francisco
Salary
Salary:
120750.00 - 193200.00 USD / Year
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience managing AWS infrastructure in production environments
  • Experience with CDK, Terraform, or CloudFormation for infrastructure as code is a must
  • Strong experience with Lambda, Fargate, S3, SNS/SQS, EC2, and CloudWatch
  • Hands-on experience with Docker and CI/CD tools
  • Solid understanding of Python-based data workflows and microservice design patterns
  • Excellent problem-solving and communication skills, with a focus on reliability and automation
Job Responsibility
Job Responsibility
  • Design, deploy, and manage AWS infrastructure (S3, EC2, Lambda, Fargate, SNS, CloudWatch, IAM, Code Pipelines etc)
  • Build and maintain data ingestion and processing pipelines, ensuring reliability and scalability
  • Set up and monitor notification and alerting systems for data processing and model operations
  • Manage Dockerized workloads across Fargate and EC2 for compute-heavy analytics jobs
  • Support CI/CD pipelines for model deployment and internal tools
  • Optimize cost, performance, and security posture across AWS accounts and services
  • Collaborate with DA/DE/DS to operationalize workflows in a cloud-native, automated fashion
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Snacks in our offices
  • Fulltime
Read More
Arrow Right

Expert Systems Engineer (Cloud Sales Engineer)

At Altera Cloud, we help healthcare organizations modernize, scale, and secure t...
Location
Location
India
Salary
Salary:
Not provided
uk.alterahealth.com Logo
Altera Digital Health Inc. UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong understanding of Microsoft Azure and Amazon Web Services (AWS) platforms, services, and solution patterns
  • Experience in cloud pre-sales, solution engineering, or technical account support (typically 3–6 years of total IT experience)
  • Proven ability to communicate technical concepts clearly to both technical and non-technical audiences
  • Working knowledge of security, governance, and cost optimization principles
  • Strong problem-solving skills and a consultative mindset focused on customer outcomes
  • A passion for learning, collaboration, and helping clients realize the full potential of the cloud
  • Bachelor’s degree in Computer Science, Information Technology, or Engineering, or equivalent professional experience
  • Required certifications: Azure Administrator Associate or Azure Solutions Architect Associate or AWS Solutions Architect – Associate
Job Responsibility
Job Responsibility
  • Drive Growth: Identify opportunities to enhance existing client environments with new cloud capabilities, services, or optimizations
  • Shape Solutions: Translate client goals into high-level Azure and AWS architectures that are scalable, secure, and cost-effective
  • Support Sales: Partner with account teams to create proposals, technical estimates, and statements of work for new or add-on solutions
  • Engage Clients: Lead technical discussions and present solution recommendations to technical and business stakeholders
  • Discover Needs: Conduct structured discovery sessions to understand client environments, challenges, and desired outcomes
  • Collaborate: Work closely with architects and operations teams to ensure a smooth handoff from design to delivery
  • Stay Current: Keep up with the latest Azure and AWS innovations, pricing models, and best practices to bring fresh insights to clients
What we offer
What we offer
  • Be part of a team helping healthcare organizations deliver better care through modern cloud technology
  • Work in a collaborative, learning-focused environment with mentorship from senior cloud architects and sales leaders
  • Build your career path toward senior pre-sales or solution architecture roles
  • Competitive compensation, global project exposure, and a mission-driven culture that values innovation and integrity
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy