Cloud Support Administrator Job at Piper Companies (Redmond)

Cloud Systems Administrator

Knight Federal Solutions is a trusted provider to industry leading prime contrac...

Location

United States , Colorado Springs

Salary:

Not provided

Knight Federal Solutions

Expiration Date

Until further notice

Requirements

2 years of general systems administration experience demonstrating progressive responsibilities
2 years of experience performing Windows or Linux system administration duties
Experience supporting a cloud environment (AWS preferred) to include delivering, securing/managing, and diagnosing/troubleshooting complex issues
Experience in a DevSecOps environment (e.g., working with configuration management tools, applying automation & configuration/infrastructure as code concepts)
Bachelor’s Degree in Technical Discipline, or 4 years of equivalent professional or military experience can be used in lieu of degree requirements

Job Responsibility

Debug and enhance/modify Ansible scripts to deploy IaC and CaC
Patch and restart instances from enterprise patching repositories (YUM, WSUS
Set/configure/modify IAM policies to enable customer role-based access to workload IS
Integrate and implement platform capabilities (e.g., Nessus endpoint) in workload
Select and configure AMIs to optimize workload
Coordinate with other team members to implement capabilities to meet customer requirements
Troubleshoot various issues, such as operating systems, networking, cloud services, and software
Perform Active Directory administration and Group Policy management
Knowledge of DoD STIGs, and ability to implement them as needed
Run Nessus scans and remediate vulnerabilities

Senior Cloud Support Analyst

A leading UK IT services provider is seeking a Senior Cloud Support Analyst to j...

Location

United Kingdom

Salary:

45000.00 - 50000.00 GBP / Year

Dynamic Search Solutions

Expiration Date

Until further notice

Requirements

Proven experience in a 3rd line or senior cloud/infrastructure support role, ideally within a Managed Service Provider (MSP) or enterprise-scale environment
Strong expertise in Microsoft Azure - AZ-104 certification (Microsoft Certified: Azure Administrator Associate) required
Solid understanding of networking, virtualisation, identity management, and security within cloud and hybrid infrastructures
Strong scripting and automation skills (PowerShell, Python, or Shell)
Familiarity with ITSM processes (ITIL certification desirable)
Excellent communication and stakeholder engagement skills, with the ability to simplify technical information for diverse audiences
A proactive, self-motivated approach with strong problem-solving skills and a drive for continuous improvement
Must be UK-based and eligible for SC Clearance (minimum of 5 years UK residency and a clean record)

Job Responsibility

Serve as a senior escalation point for complex issues within Microsoft Azure environments, supporting customer infrastructure and services
Deliver and support cloud transformation projects, including migrations, automation, and environment optimisation
Conduct proactive service reviews, identifying opportunities to enhance performance, security, and cost efficiency
Develop and maintain automation scripts using PowerShell, Python, or Shell
Collaborate with DevOps and Architecture teams to evolve cloud service offerings and best practices
Produce detailed technical documentation and manage incidents, problems, and requests through ITSM tools
Provide mentoring and guidance to 2nd line engineers, fostering technical development within the team
Participate in an on-call or shift-based support model when required

What we offer

Funded certifications
Professional development programmes
Genuine career advancement
Supportive, growth-oriented culture
Opportunities to progress into cloud consultancy, architecture, or leadership roles

Fulltime

Cloud Systems Administrator

Knight Federal Solutions is a trusted provider to industry leading prime contrac...

Location

United States , Arlington

Salary:

Not provided

Knight Federal Solutions

Expiration Date

Until further notice

Requirements

2 years of general systems administration experience demonstrating progressive responsibilities
2 years of experience performing Windows or Linux system administration duties
Experience with Splunk, STIGs and SCAP Scans
Experience supporting a cloud environment (AWS preferred) to include delivering, securing/managing and diagnosing/troubleshooting complex issues
Experience in a DevSecOps focused environment (e.g., working with configuration management tools, applying automation & infrastructure as code concepts)
Bachelor’s Degree in Technical Discipline, or 4 years of equivalent professional or military experience can be used in lieu of degree requirements
Active TS/SCI clearance required

Job Responsibility

Familiarity with configuration management and engineering life-cycle best practices
Implementing, testing, and documenting system configurations
Hardening systems to meet security standards
Troubleshooting issues
Sustaining production systems that serve many end users

Database Administrator - Cloud Platform / Infrastructure

3Cloud is looking for an experienced Database Administrator who is comfortable m...

Location

Philippines

Salary:

Not provided

3Cloud

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer, engineering, data science or a related field
or equivalent work experience
Ability to work both strategically and tactically in different customer environments
EXTREMELY detail oriented and self-directed
Able to produce high-quality documentation for both internal and external distribution
Multiple years working with a major RDBMS (Oracle/SQL Server) – preference given to deep experience with Microsoft products
Experience with a few databases migration from different cloud platform/or on-prem to Azure
Moderate experience with OS clustering concepts and technologies
Understanding of security roles and how to implement database security
Advanced level experience at the implementation and appropriate use of HA/DR technologies: Always On AG, Replication, Log shipping, Mirroring

Job Responsibility

Work as a DBA for multiple customers, helping with Database Migrations, High Availability and Disaster Recovery solutions, SQL and Windows Clustering solutions, Monitoring, Backup/Recovery solutions, and Performance Tuning including remediation on performance blockers
Manage multiple long-term database (Azure data services) projects at the same time
Able to scope, plan, implement, and document and/or present a solution to the customer
Provide cost effective Azure platforms to meet customer requirements
Work with Development, Test, and Production environments to support customer requirements at each level of work
Assist with Security definitions and roles for various users in the environments and support Azure Infrastructure team in provisioning data services in Azure cloud
Manage client expectations with regards to scope, cost, and timeline
Author high quality project documentation and other project artifacts, including written case studies detailing use cases and project specifics
Be an effective technical mentor to more junior level teammates
Deliver complex projects on-time and within budget, proactively identifying and mitigating gaps and risks

Fulltime

Senior Linux System Administrator - Support Engineer

Senior Linux System Administrator/System Support Engineer with expertise support...

Location

Australia , Canberra

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience
At least 5 years of hands-on experience managing Linux systems in production environments, including HPC systems
Expertise in Linux/Unix operating systems, parallel file systems (Lustre, GPFS), and networking technologies
Proficiency in scripting/programming languages (Bash, Python, Perl, C++)
Experience with automation/configuration management tools (Ansible, Puppet, Chef, Terraform)
Strong understanding of networking concepts (TCP/IP, DNS, DHCP, firewalls, VPNs)
Familiarity with monitoring/logging tools (Nagios, Grafana, ELK Stack)
Experience with containerization technologies (Docker, Kubernetes)
Excellent problem-solving, analytical, and communication skills
Demonstrated ability to work independently in multi-technology environments and collaborate across teams

Job Responsibility

Deploy, configure, maintain, and troubleshoot Linux servers (Red Hat, CentOS, Ubuntu, or others) across physical, virtual, and cloud environments
Support, maintain, and optimize HPC systems, including installation, servicing, and advanced technical troubleshooting of hardware/software and parallel file systems
Monitor system performance, availability, and security using industry-standard tools and practices
Plan and execute upgrades, patches, enhancements, and migrations to ensure systems are current, secure, and optimized
Automate system administration tasks using scripting languages and configuration management tools
Implement and maintain backup/recovery strategies, disaster recovery plans, and system documentation
Collaborate with development, network, and security teams to support application deployments and troubleshoot issues
Provide technical consulting, mentoring, and guidance to junior team members
Ensure compliance with strict security protocols in sensitive environments
Participate in on-call rotation and respond to system incidents and outages

What we offer

Competitive salary and performance-based bonuses
Comprehensive health, dental, and vision insurance
Retirement plan options
Paid time off and holidays
Professional development opportunities
Flexible work arrangements

Fulltime

Cloud Administrator - AI

As a Cloud Administrator – AI, you are responsible for managing, securing, and o...

Location

Luxembourg , Koerich

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

At least 4 years of professional experience in IT system administration, cloud management, or SAP-related environments
Hands-on experience with Microsoft Azure, Power Apps, and AI/automation solutions
Strong technical skills in system integration, security, authorization management, and production deployment
Languages: French and English
Education: Masters’s degree

Job Responsibility

Administering and automating Azure resources (VMs, containers, storage, networking, identity management)
Supporting AI and Power Platform solutions (Power Apps, Copilot, Azure OpenAI, Machine Learning)
Managing security, authorization, and compliance policies in collaboration with the cybersecurity team
Coordinating production deployments, change management, and performance optimization
Developing and maintaining prompts and AI workflows, ensuring efficient use of generative AI capabilities

What we offer

A competitive salary with an indefinite contract
A company car lease
A company laptop and a phone
Insurance coverage
Pension compensation
Access to our Sopra Steria training and personal development academy

Fulltime

Morpheus Administrator

As a part of MS Morpheus support team deliverables, the engineer is required to ...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering (or Equivalent)
Minimum 3 - 5 years of relevant experience in Enterprise Managed Service environment
Certification on the latest track of Morpheus Certified Administrator is an added advantage
Flexible to work in 24/7 support environment
Install, Maintain and Configure Morpheus infrastructure
Experience in Morpheus Identity and Access
Experience in Morpheus Provisioning concepts
Experience in Morpheus multi-tenant models
Experience in Morpheus self-service
Good Knowledge in Morpheus App, IaC type Blueprints

Job Responsibility

Resolve customer’s issues via telephone, email, or remote sessions
Identify and escalate issues in a timely manner to vendor according to process guidelines
Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues
Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
Maintain quality on case documentation, SLA timeframes and operational metrics
Performs within the Productivity Measure of the team (scorecard)
Handle Problem Management, Post Incident Reviews and RCA

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Associate Systems Administrator

We’re looking for an Associate Systems Administrator (Zendesk Support) to own an...

Location

United States , Atlanta

Salary:

26.00 - 34.00 USD / Hour

Planet DDS

Expiration Date

Until further notice

Requirements

1-2 years of experience as a Zendesk Administrator or similar systems admin role
Strong knowledge of Zendesk platform capabilities (Support, Guide, Talk, Explore)
Hands-on experience configuring automations, triggers, workflows, and APIs
Proficiency with reporting and dashboarding in Zendesk Explore or equivalent
Strong troubleshooting, problem-solving, and documentation skills

Job Responsibility

Help maintain Zendesk Support, Guide, Chat, Talk, and related integrations
Manage users, roles, groups, triggers, automations, macros, SLAs, and workflows
Help maintain system security, permissions, and compliance controls
Monitor system performance and proactively troubleshoot technical issues
Maintain reporting dashboards to track KPIs, SLAs, and support trends
Identify opportunities for automation, self-service, and AI-driven efficiencies
Serve as the first point of contact for Zendesk-related issues, requests, and enhancements
Provide training and documentation for agents, team leads, and managers
Collaborate with IT and other teams to ensure system integrations (e.g., CRM, phone systems, knowledge base, analytics tools) are seamless and reliable
Partner with vendors and external consultants for escalated issues or new implementations

Fulltime

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