CrawlJobs Logo
Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Cloud Solution Architecture - SRE

India, Multiple Locations · Job Posted March 18, 2026
Apply Position
Job Link Share

Job Description

Do you have a passion for partnering with fast‑growing Software Development Companies (SDCs) and acting as their trusted technical advocate to ensure they receive the highest‑level experience from Microsoft? Support for Mission Critical is seeking deep technical architects aligned to SDC customers who are undergoing—or anticipating—hyper‑growth and increasing operational complexity. In this role, you will have visibility across Microsoft to help customers achieve maximum value not only from Azure, but across the broader Microsoft ecosystem, including AI, Security, M365, and Data platforms. Target customers operate at enterprise scale and require advanced capabilities in resiliency, AI‑driven systems, observability, workload expansion, and operational excellence. You will guide customers toward enhanced reliability, security, performance, capacity, and intelligent operations, correlating customer signals, telemetry, and platform events into actionable, outcome‑driven recommendations. This role emphasizes rapid response, customer advocacy, deep technical engagement, and the adoption of modern practices such as AI‑assisted operations, proactive monitoring, and resilience engineering.

Job Responsibility

  • Customer Advocacy & Technical Leadership: Actively listen and empathize with customers to anticipate their technical and business needs, advocate for them within Microsoft, and measure success through customer satisfaction, system reliability, and operational excellence
  • Serve as a senior technical leader, driving vision for customers and internal teams
  • pilot new operating models, AI‑enabled capabilities, and data‑driven practices
  • scale proven architectures and patterns
  • and mentor others to elevate technical depth across the organization
  • Resiliency, Reliability & Operational Excellence: Apply a reliability‑first mindset, designing and validating highly available, fault‑tolerant systems through proactive testing, failure simulations, chaos engineering, and resilience reviews
  • Guide customers in defining and achieving SLOs, SLIs, and error budgets, with clear accountability and measurable outcomes
  • Drive continuous improvement by going beyond traditional root‑cause analysis to understand systemic, architectural, and organizational contributors to incidents
  • Monitoring, Observability & Intelligent Operations: Lead adoption of modern monitoring and observability practices, including distributed tracing, metrics, logs, and end‑to‑end service health visibility across complex, distributed systems
  • Correlate telemetry, customer signals, and platform events to produce actionable insights, risk identification, and proactive recommendations
  • Promote automation and AI‑assisted approaches for incident detection, triage, and remediation, reducing MTTR and escalation frequency
  • AI‑Enabled Architectures & Co‑Innovation: Advise customers on designing and operating AI‑enabled and data‑driven workloads, integrating Azure AI services and platform capabilities into mission‑critical architectures
  • Partner with customers and Microsoft Engineering to enable co‑innovation, applying AI to improve product reliability, operational efficiency, and customer experience
  • Cross‑Team Collaboration & Executive Engagement: Build strong bridges across Microsoft, working seamlessly with Engineering, Customer Success, Sales, and Support teams to align technical strategy with business outcomes
  • Communicate complex technical concepts in clear, actionable terms, fostering trusted relationships with customer senior decision‑makers (CTOs, product owners, engineering leaders) and Microsoft stakeholders
  • Define and execute account strategies for enterprise‑scale customers experiencing hyper‑growth, aligning priorities with organizational KPIs
  • Outcome Measurement & Impact: Measure and demonstrate success through resiliency targets, observability maturity, AI adoption, escalation prevention, customer satisfaction, impact avoidance, and business outcomes
  • Highlight outcome‑based results that clearly differentiate the value delivered by the team

Requirements

  • Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Deep proficiency in cloud, software, ISV, or consulting ecosystems
  • Strong technical depth, including level‑500 expertise in at least one Azure domain, with broad familiarity across the Azure platform
  • Experience with AI services and the Microsoft ecosystem, including Security, M365, Data, and AI platforms
  • Proven ability to design, operate, and troubleshoot complex, highly available, mission‑critical systems and to lead customer escalations effectively
  • Demonstrated experience with monitoring, observability, and reliability engineering practices in large‑scale distributed systems
  • Software development experience, including AI‑enabled solutions, and strong understanding of DevOps and CI/CD practices
  • Exceptional communication, stakeholder management, and relationship‑building skills

Nice to have

  • Advanced degree and/or certifications such as PMP, SRE, or equivalent are a plus
  • Experience launching products, platforms, or support offers at enterprise scale
Microsoft Corporation - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Cloud Solution Architecture - SRE

8 matching positions

Cloud Solution Architect (Azure, Security and AI)

With more than 45,000 employees and partners worldwide, the Customer Experience ...
Location
Location
Germany , Multiple Locations
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in IT consulting, cloud architecture, or technical delivery leadership
  • Proven technical expertise across Microsoft Cloud services (Azure, M365, or Security solutions)
  • Ability to understand and apply AI concepts within customer and operational contexts
  • Strong project management background, including governance, reporting, and delivery lifecycle management
  • Demonstrated experience in leading distributed teams and coordinating cross-functional delivery with partners and vendors
  • Solid understanding of ITIL, DevOps, and operational frameworks (change management, incident response, SLAs, KPIs)
  • Ability to communicate effectively with executive, technical, and operational stakeholders
  • Excellent written communication and documentation skills
  • able to produce high-quality customer deliverables
  • Experience leading or managing large-scale delivery teams under managed services or customer success models
Job Responsibility
Job Responsibility
  • Partner with Secured CSU leaders, delivery partners, and global/national CSA teams enabling Success Program Deliveries across our Secured customer base in your assigned markets
  • Serve as a technical authority within the POD, providing architectural guidance, best practice validation, and delivery assurance across multiple Microsoft solution areas (Azure, Security, AI, or Modern Work)
  • Conduct random delivery audits, reviewing customer deliverables for accuracy, alignment to frameworks, and technical depth
  • Lead key customer engagements to set delivery standards, ensuring technical excellence and knowledge transfer
  • Partner with SMEs and IP Leads to pilot new content and improve delivery methodologies based on field insights
  • Maintain the Rhythm of Business (ROB) cadence by facilitating bi-weekly POD syncs, monthly dashboards, and quarterly business reviews to ensure visibility, accountability, and performance tracking
  • Monitor vendor CSA utilization, engagement compliance, and CSAT performance, applying short-term corrective actions and operational optimizations based on data insights
  • Drive delivery lifecycle governance, ensuring timely kickoffs, milestone tracking, deliverables submission, and closeouts fully aligned with Success Program SLAs and documentation standards
  • Oversee workload planning and capacity management in collaboration with Resource Coordinators (RCs) and Service Delivery Managers (SDMs) to balance priorities and ensure effective allocation
  • Track and report key performance indicators (KPIs)—including utilization, CSAT, audit coverage, compliance, and billable contribution—to assess delivery health and inform decision-making
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect - LatAm POD Lead

With more than 45,000 employees and partners worldwide, the Customer Experience ...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • English proficiency is a requirement
  • Proven technical expertise across Microsoft Cloud services (Azure, M365, or Security solutions)
  • Ability to understand and apply AI concepts within customer and operational contexts
  • Strong project management background, including governance, reporting, and delivery lifecycle management
  • Demonstrated experience in leading distributed teams and coordinating cross-functional delivery with partners and vendors
  • Solid understanding of ITIL, DevOps, and operational frameworks (change management, incident response, SLAs, KPIs)
  • Ability to communicate effectively with executive, technical, and operational stakeholders
  • Excellent written communication and documentation skills
  • able to produce high-quality customer deliverables
Job Responsibility
Job Responsibility
  • Partner with Secured CSU leaders, delivery partners, and global/national CSA teams enabling Success Program Deliveries across our Secured customer base in your assigned markets
  • Serve as a technical authority within the POD, providing architectural guidance, best practice validation, and delivery assurance across multiple Microsoft solution areas (Azure, Security, AI, or Modern Work)
  • Conduct random delivery audits, reviewing customer deliverables for accuracy, alignment to frameworks, and technical depth
  • Lead key customer engagements to set delivery standards, ensuring technical excellence and knowledge transfer
  • Partner with SMEs and IP Leads to pilot new content and improve delivery methodologies based on field insights
  • Maintain the Rhythm of Business (ROB) cadence by facilitating bi-weekly POD syncs, monthly dashboards, and quarterly business reviews to ensure visibility, accountability, and performance tracking
  • Monitor vendor CSA utilization, engagement compliance, and CSAT performance, applying short-term corrective actions and operational optimizations based on data insights
  • Drive delivery lifecycle governance, ensuring timely kickoffs, milestone tracking, deliverables submission, and closeouts fully aligned with Success Program SLAs and documentation standards
  • Oversee workload planning and capacity management in collaboration with Resource Coordinators (RCs) and Service Delivery Managers (SDMs) to balance priorities and ensure effective allocation
  • Track and report key performance indicators (KPIs)—including utilization, CSAT, audit coverage, compliance, and billable contribution—to assess delivery health and inform decision-making
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect

Do you have a passion for partnering with fast‑growing Software Development Comp...
Location
Location
Malaysia , Kuala Lumpur, Bukit Jalil
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Deep proficiency in cloud, software, ISV, or consulting ecosystems
  • Strong technical depth, including level‑500 expertise in at least one Azure domain, with broad familiarity across the Azure platform
  • Experience with AI services and the Microsoft ecosystem, including Security, M365, Data, and AI platforms
  • Proven ability to design, operate, and troubleshoot complex, highly available, mission‑critical systems and to lead customer escalations effectively
  • Demonstrated experience with monitoring, observability, and reliability engineering practices in large‑scale distributed systems
  • Software development experience, including AI‑enabled solutions, and strong understanding of DevOps and CI/CD practices
  • Exceptional communication, stakeholder management, and relationship‑building skills
  • Advanced degree and/or certifications such as PMP, SRE, or equivalent are a plus
  • Experience launching products, platforms, or support offers at enterprise scale
Job Responsibility
Job Responsibility
  • Actively listen and empathize with customers to anticipate their technical and business needs, advocate for them within Microsoft, and measure success through customer satisfaction, system reliability, and operational excellence
  • Serve as a senior technical leader, driving vision for customers and internal teams
  • pilot new operating models, AI‑enabled capabilities, and data‑driven practices
  • scale proven architectures and patterns
  • and mentor others to elevate technical depth across the organization
  • Apply a reliability‑first mindset, designing and validating highly available, fault‑tolerant systems through proactive testing, failure simulations, chaos engineering, and resilience reviews
  • Guide customers in defining and achieving SLOs, SLIs, and error budgets, with clear accountability and measurable outcomes
  • Drive continuous improvement by going beyond traditional root‑cause analysis to understand systemic, architectural, and organizational contributors to incidents
  • Lead adoption of modern monitoring and observability practices, including distributed tracing, metrics, logs, and end‑to‑end service health visibility across complex, distributed systems
  • Correlate telemetry, customer signals, and platform events to produce actionable insights, risk identification, and proactive recommendations
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect - Azure, Security and AI

The Senior Cloud Solution Architect (CSA) with POD Lead responsibilities is acco...
Location
Location
Germany , Multiple Locations
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in IT consulting, cloud architecture, or technical delivery leadership
  • Proven technical expertise across Microsoft Cloud services (Azure, M365, or Security solutions)
  • Ability to understand and apply AI concepts within customer and operational contexts
  • Strong project management background, including governance, reporting, and delivery lifecycle management
  • Demonstrated experience in leading distributed teams and coordinating cross-functional delivery with partners and vendors
  • Solid understanding of ITIL, DevOps, and operational frameworks (change management, incident response, SLAs, KPIs)
  • Ability to communicate effectively with executive, technical, and operational stakeholders
  • Excellent written communication and documentation skills
  • able to produce high-quality customer deliverables
  • Experience leading or managing large-scale delivery teams under managed services or customer success models
Job Responsibility
Job Responsibility
  • Partner with Secured CSU leaders, delivery partners, and global/national CSA teams enabling Success Program Deliveries across our Secured customer base in your assigned markets
  • Serve as a technical authority within the POD, providing architectural guidance, best practice validation, and delivery assurance across multiple Microsoft solution areas (Azure, Security, AI, or Modern Work)
  • Conduct random delivery audits, reviewing customer deliverables for accuracy, alignment to frameworks, and technical depth
  • Lead key customer engagements to set delivery standards, ensuring technical excellence and knowledge transfer
  • Partner with SMEs and IP Leads to pilot new content and improve delivery methodologies based on field insights
  • Maintain the Rhythm of Business (ROB) cadence by facilitating bi-weekly POD syncs, monthly dashboards, and quarterly business reviews to ensure visibility, accountability, and performance tracking
  • Monitor vendor CSA utilization, engagement compliance, and CSAT performance, applying short-term corrective actions and operational optimizations based on data insights
  • Drive delivery lifecycle governance, ensuring timely kickoffs, milestone tracking, deliverables submission, and closeouts fully aligned with Success Program SLAs and documentation standards
  • Oversee workload planning and capacity management in collaboration with Resource Coordinators (RCs) and Service Delivery Managers (SDMs) to balance priorities and ensure effective allocation
  • Track and report key performance indicators (KPIs)—including utilization, CSAT, audit coverage, compliance, and billable contribution—to assess delivery health and inform decision-making
  • Fulltime
Read More
Arrow Right

Cloud Solution Architect - Azure, Security and AI

The Senior Cloud Solution Architect (CSA) with POD Lead responsibilities is acco...
Location
Location
France , Multiple Locations
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in IT consulting, cloud architecture, or technical delivery leadership
  • Proven technical expertise across Microsoft Cloud services (Azure, M365, or Security solutions)
  • Ability to understand and apply AI concepts within customer and operational contexts
  • Strong project management background, including governance, reporting, and delivery lifecycle management
  • Demonstrated experience in leading distributed teams and coordinating cross-functional delivery with partners and vendors
  • Solid understanding of ITIL, DevOps, and operational frameworks (change management, incident response, SLAs, KPIs)
  • Ability to communicate effectively with executive, technical, and operational stakeholders
  • Excellent written communication and documentation skills
  • able to produce high-quality customer deliverables
  • Experience leading or managing large-scale delivery teams under managed services or customer success models
Job Responsibility
Job Responsibility
  • Partner with Secured CSU leaders, delivery partners, and global/national CSA teams enabling Success Program Deliveries across our Secured customer base in your assigned markets
  • Serve as a technical authority within the POD, providing architectural guidance, best practice validation, and delivery assurance across multiple Microsoft solution areas (Azure, Security, AI, or Modern Work)
  • Conduct random delivery audits, reviewing customer deliverables for accuracy, alignment to frameworks, and technical depth
  • Lead key customer engagements to set delivery standards, ensuring technical excellence and knowledge transfer
  • Partner with SMEs and IP Leads to pilot new content and improve delivery methodologies based on field insights
  • Maintain the Rhythm of Business (ROB) cadence by facilitating bi-weekly POD syncs, monthly dashboards, and quarterly business reviews to ensure visibility, accountability, and performance tracking
  • Monitor vendor CSA utilization, engagement compliance, and CSAT performance, applying short-term corrective actions and operational optimizations based on data insights
  • Drive delivery lifecycle governance, ensuring timely kickoffs, milestone tracking, deliverables submission, and closeouts fully aligned with Success Program SLAs and documentation standards
  • Oversee workload planning and capacity management in collaboration with Resource Coordinators (RCs) and Service Delivery Managers (SDMs) to balance priorities and ensure effective allocation
  • Track and report key performance indicators (KPIs)—including utilization, CSAT, audit coverage, compliance, and billable contribution—to assess delivery health and inform decision-making
  • Fulltime
Read More
Arrow Right

Director engineering solution architecture

Join Arm’s Solution Architecture Team as a Technical Leader, where you'll drive ...
Location
Location
United Kingdom , Cambridge
Salary
Salary:
Not provided
arm.com Logo
ARM
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Meaningful experience leading progressive architecture and platform engineering initiatives at scale in a senior or managerial role
  • Advancing datacenter (OpenStack) and cloud (AWS/Azure/GCP) hybrid platforms with autonomous composable infrastructure through Infrastructure as Code (IaC), and dynamically assembled via policy
  • Demonstrated expertise in efficient High-Performance Computing/Throughout (HPC/HTC), with a deep understanding of scheduling, tooling, licensing, data and engineering processes (ideally EDA) for compute-intensive workloads across diverse platforms
  • Solid grounding in modern software development practices (SDLC, DevOps, version control, automated testing, CI/CD, code review, collaborative workflows, developer experience)
  • A background with system observability (Dynatrace, Open Telemetry), SRE and security (e.g., TLS, OAuth, SPIFFE, zero-trust models), ensuring resilience, self-healing and compliance
Job Responsibility
Job Responsibility
  • Strategic Leadership: Define roadmaps for systems supporting Arm’s engineering platforms. Align Arm's strategic goals with architectural decisions
  • Innovation & Research: Be curious, continuously evaluate new technologies, practices, patterns, and industry trends. Introduce exemplary solutions for visionary platform and operations
  • Architectural Ownership: Be responsible for the design and integration of scalable, secure, and high-performance systems. Lead all aspects of end-to-end lifecycle from conception to delivery
  • Multi-functional Partnership: Engage with senior engineering, product, and IT leaders to understand evolving needs, and craft infrastructure solutions that drive operational excellence
  • Mentorship & Team Development: Inspire and mentor a team of skilled architects. Nurture a culture of technology passion, innovation, and continuous improvement
Read More
Arrow Right

Cloud Solution Architect

The Senior Cloud Solution Architect (CSA) with POD Lead responsibilities is acco...
Location
Location
Italy , Milano, Milan
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in IT consulting, cloud architecture, or technical delivery leadership
  • Proven technical expertise across Microsoft Cloud services (Azure, M365, or Security solutions)
  • Ability to understand and apply AI concepts within customer and operational contexts
  • Strong project management background, including governance, reporting, and delivery lifecycle management
  • Demonstrated experience in leading distributed teams and coordinating cross-functional delivery with partners and vendors
  • Solid understanding of ITIL, DevOps, and operational frameworks (change management, incident response, SLAs, KPIs)
  • Ability to communicate effectively with executive, technical, and operational stakeholders
  • Excellent written communication and documentation skills
  • able to produce high-quality customer deliverables
  • Experience leading or managing large-scale delivery teams under managed services or customer success models
Job Responsibility
Job Responsibility
  • Partner with Secured CSU leaders, delivery partners, and global/national CSA teams enabling Success Program Deliveries across our Secured customer base in your assigned markets
  • Serve as a technical authority within the POD, providing architectural guidance, best practice validation, and delivery assurance across multiple Microsoft solution areas (Azure, Security, AI, or Modern Work)
  • Conduct random delivery audits, reviewing customer deliverables for accuracy, alignment to frameworks, and technical depth
  • Lead key customer engagements to set delivery standards, ensuring technical excellence and knowledge transfer
  • Partner with SMEs and IP Leads to pilot new content and improve delivery methodologies based on field insights
  • Maintain the Rhythm of Business (ROB) cadence by facilitating bi-weekly POD syncs, monthly dashboards, and quarterly business reviews to ensure visibility, accountability, and performance tracking
  • Monitor vendor CSA utilization, engagement compliance, and CSAT performance, applying short-term corrective actions and operational optimizations based on data insights
  • Drive delivery lifecycle governance, ensuring timely kickoffs, milestone tracking, deliverables submission, and closeouts fully aligned with Success Program SLAs and documentation standards
  • Oversee workload planning and capacity management in collaboration with Resource Coordinators (RCs) and Service Delivery Managers (SDMs) to balance priorities and ensure effective allocation
  • Track and report key performance indicators (KPIs)—including utilization, CSAT, audit coverage, compliance, and billable contribution—to assess delivery health and inform decision-making
  • Fulltime
Read More
Arrow Right

Cloud Operations / SRE Engineer

We are hiring Cloud Operations / SRE Engineer (Mid-level) for one of the interna...
Location
Location
India
Salary
Salary:
Not provided
srkay.com Logo
SRKay Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3 - 6 years experience
  • 2+ years hands-on AWS
  • Practical Terraform experience (implementing changes under review)
  • Exposure to monitoring, patching, and incident response
Job Responsibility
Job Responsibility
  • Reliability & Scalability: Ensuring system reliability and scalability to meet strict regulatory requirements
  • Incident Response: Managing incident response protocols
  • Monitoring: Implementing adequate monitoring to provide comprehensive insights into the infrastructure
  • Maintenance Optimization: Building dedicated solutions to avoid downtime currently induced by regular maintenance work
  • Complexity Reduction: Lowering the complexity of architecture parts to mitigate regular maintenance overhead
  • AWS account management and IAM
  • Terraform state and drift management
  • Monitoring, patching, and backups
  • Infrastructure-level incident response
  • Documentation and operational maturity
  • Fulltime
Read More
Arrow Right