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Cloud Solution Architecture Manager

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Microsoft Corporation

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Location:
Singapore , Singapore

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a Cloud Solution Architect (CSA) Manager who is passionate about the need for People & Process to enable our customers’ technology modernization strategies and to drive AI transformation on the Microsoft Cloud. You will lead a team of CSAs that leverage the entire Microsoft technology stack and bring professional subject matter expertise to help customers achieve business value from their Microsoft investments by focusing on areas such as transformation, modernization, cloud adoption and more. As a Cloud Solution Architect Manager in CSA Global Delivery, you will lead a talented team of Cloud Solution Architects through whom you will be responsible for the realization of successful outcomes for our Unified customers in your designated territory. You will also have the opportunity to enhance the value that we as Microsoft provides to our customers by scaling through the Microsoft Delivery Partner ecosystem based on strategic decision making and careful planning with the account team stakeholders. This opportunity will allow you to develop deep business acumen and hone your Delivery Partner management skills as well as increase your capabilities to provide successful outcomes for our customers.

Job Responsibility:

  • Model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others
  • Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success
  • Care for your team by engaging in skills and capability discussions, understanding each team member's unique talents, and building a skill mix that aligns with business goals and the aspirations of team members
  • Coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success
  • Lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization
  • Engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth
  • Analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business
  • Create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice
  • Manage your team’s performance against business measures and delivery excellence expectations for your territory and customer engagements, applying a data-driven approach to your prioritisation and decision-making
  • Lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes
  • Lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support
  • Coach your team to understand the Support Catalog and how to leverage the offerings

Requirements:

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
  • 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
  • In depth knowledge of the offerings portfolio in at least one Microsoft Solution Area in the Unified space
  • 5+ years people management experience such as managing consultants, technical sales teams and/or technical architects
  • Demonstrable experience of working with or managing Outsourced Partners
  • 6+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 6+ years experience leading technical projects, teams, or functions
  • Ability to communicate effectively (written and verbal) in Korean for specific work-related interactions or documentation, where required

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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