Cloud Solution Architecture - Dynamics CCaaS

As a Mission Critical CSA, you will play a pivotal role in enabling customer success by delivering resilient, secure, and scalable business critical AI solutions that accelerate business value. You will closely collaborate with Microsoft delivery partners and internal stakeholders, model excellence in solution delivery and customer engagement to help customers realize the full potential of their Microsoft business critical platforms while insuring reliability and continuous improvement. You will serve as a trusted technical advisor to our customers to guide them on the journey of optimizing their business-critical workloads for security, reliability, and cost-efficient, resilient operation. You will deliver real business value through unblocking the customer and enabling their operational teams to achieve technical fluency and operational efficiency, ensuring long-term customer trust.