Cloud Solution Architecture - AI Application (Github, Copilot & LLM)

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. We are seeking a mid-level Software Developer with strong and proven professional experience to design, build, and deliver high-quality software solutions that support business and customer outcomes. This role requires strong engineering fundamentals, the ability to work independently on well-defined problems, and effective collaboration within a cross-functional team. The successful candidate will bring hands-on experience using modern development practices, including AI-assisted tools such as GitHub, Copilot and large language models, to improve code quality, productivity, and design thinking. They will demonstrate sound capability in systems analysis and design, translating functional and non-functional requirements into scalable, maintainable solutions. The role also requires a good working knowledge of cloud architecture, with experience building or contributing to cloud-native applications and services. This position is well suited for an engineer who is technically strong, adaptable, and motivated by delivering well-designed solutions in a modern, cloud-first engineering environment. This role supports application modernisation and AI-enabled engineering initiatives, with an emphasis on agentic development patterns. The successful candidate will work on modernising existing systems as well as building net-new cloud-native solutions, using AI-assisted and agent-based approaches to accelerate analysis, design, and delivery. Hands-on development capability remains critical; AI tools are expected to augment, not replace, strong engineering judgement. To be eligible for this role (as we require Secruity clearance), you must be currently living in the United Kingdom for the past 5 years and also be a British citizen. Please note this role is based in Paddington, London.