Cloud Solution Architect

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The CSA Global Delivery team is a centralized group consisting of both full-time employees (FTEs) and Vendor CSAs dedicated to enhancing the customer's experience with Microsoft as they transition to hybrid/public cloud solutions. We are looking for a Cloud Solution Architect (CSA), specializing in Microsoft Dynamics ERP, who is passionate about driving our customers’ business applications, enabling low code agility and transforming those customers with AI. This is a customer-facing role, owning both the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.