Cloud Solution Architect

Proactively engages with and reaches out to customer technical decision makers. Uses knowledge of customer context and market/industry knowledge to build credibility with customers. Leverages knowledge of resources with limited managerial support and proactively engages product and support teams to remediate blockers. Understands team resources and supports efforts to maximize the impact of customer engagements through capacity planning. Engages in partner sell-with scenarios by acting as liaison between the partner and team. Captures core competitive knowledge across solution areas and delivers back to product teams. Applies and customizes existing demonstration assets. Monitors action plans to promote customer usage of key/prioritized Microsoft solutions/products. Receives data about customer/partner business requirements and demonstrates the capability of those solutions through design collaboration sessions. Drives pilots and value for multiple technical solutions across technology areas. Adapts methodology and applies governance to identify risks. Builds customer timelines to identify and gain buy in on metrics. Builds their own readiness plan and proactively identifies learning gaps. Shares ideas and strategic input with team members using knowledge of Microsoft cloud solutions. Monitors and responds to tech community posts. Conducts group training or one-to-many events to present and educate customers on the capabilities across Microsoft solutions/products.