Job Description
The Sr. Cloud Solution Architect (CSA) is responsible for delivering high-quality, proactive customer engagements that drive measurable outcomes across Microsoft cloud solutions. They act as trusted technical advisors, combining deep engineering expertise with a consultative approach to help customers design, implement, and optimize secure, scalable cloud solutions aligned to business goals. CSAs on this team specialize in delivering to government and sovereign cloud environments (e.g., Azure Government, GCC High, and national clouds), requiring strong understanding of compliance, security, and regulated delivery constraints. They operate in a globally distributed model, delivering directly to customers while ensuring adherence to regional and clearance requirements. This position demands a strong technical foundation, advanced project management expertise, and proven leadership skills to ensure that every engagement delivered through the Success Program meets Microsoft’s highest standards for quality, consistency, and customer satisfaction. As both a technical expert and operational leader, the POD Lead oversees end-to-end delivery performance, enforces compliance with standards, and acts as a regional focal point for escalations and strategic alignment. Through hands-on engagement delivery, quality oversight, and mentoring, the POD Lead elevates both customer outcomes and team capability. It will require an investigative approach, a challenger mindset, and deep experience working with our customers in their Secured cloud environments such as GCC/H, Sovereign Cloud and more.
