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Cloud Solution Architect

https://www.microsoft.com/ Logo

Microsoft Corporation

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Location:
United States , Multiple Locations

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

106400.00 - 203600.00 USD / Year
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Job Description:

We are looking for a Cloud Solution Architect specializing in Microsoft SharePoint, who is passionate about driving our customers’ business applications & AI transformation on the Microsoft platform. This is a customer-facing role, owning both the business applications-focused technical relationship and technical strategy between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.

Job Responsibility:

  • Customer Centric: Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers and partners, by leveraging M365 Enterprise Services and SharePoint expertise to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes
  • Customer/Partner Insights: Provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement
  • Accelerate Value Realization: Actively engage with business and technical decision makers to drive intent, enablement and usage of Copilot for M365 and SharePoint, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization
  • Business Impact: Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business and technical decision makers to ensure they understand Microsoft's M365 and SharePoint solutions value proposition and get value from their investment in Microsoft technology
  • Resolution of Customer Blockers: Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of SharePoint & technical subject matter expertise. Lead technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP
  • Technical Leadership: Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals
  • Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey

Requirements:

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
  • Experience in OneDrive for Business and its relationship to SharePoint Online
  • This position is not eligible for visa sponsorship. Candidates must have authorization to work in United States that does not now or in the future require employer sponsorship

Nice to have:

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
  • 4+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 4+ years experience working on technical projects
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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