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Cloud Solution Architect

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Microsoft Corporation

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Location:
Puerto Rico , Multiple Locations

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Cloud Solution Architect aligned to the Azure Analytics platform for Microsoft's Customer Experience & Success (CE&S) organization, you will enable customers to achieve their outcomes based on their investments in Microsoft technology. Leveraging your Microsoft Azure Fabric, Azure Databricks and Power BI technical subject matter expertise, you will lead technical conversations with customers and Microsoft colleagues, driving value to their organization. This is a hands-on role that includes accelerating customer adoption by building Analytics solutions and identifying resolutions to unblock customer success projects for the Analytics Factory. You will also drive product influence with Engineering through technical feedback via the Factory and increase technical intensity with the Field account teams. This opportunity will allow you to accelerate your career growth, honing your technical and program management skills, and deepen your cloud expertise.

Job Responsibility:

  • Play a pivotal role in the Analytics Factory, providing technical enablement, operational support, and strategic engagement across customer projects
  • Understand customers' overall data estate, business priorities, and IT success measures
  • Facilitate scalable delivery through strong technical program management utilizing a factory model/approach
  • Attend in-flight project status meetings to monitor progress and identify support needs
  • Engage directly with complex or non-standard customer use cases
  • Participate in intake reviews for milestone sizing, objection handling, and technical scoping
  • Ensure Solution Excellence: Deliver solutions with high performance, security, scalability, maintainability, repeatability, reusability, and reliability upon deployment
  • Gather insights from customers and partners
  • Drive Consumption Growth: Develop opportunities to enhance Customer Success and help customers extract value from their Microsoft investments
  • Operational Awareness: Understanding of consumption metrics and their reflection on program effectiveness
  • Ability to collaborate with local teams for nominations and intake support
  • Unblock Customer Challenges: Leverage subject matter expertise to identify resolutions for customer blockers
  • Follow best practices and utilize repeatable IP
  • Identify and contribute repeatable IP and assets that create velocity in deployment and drives customer value
  • Evaluate pilot opportunities for potential integration into existing offerings
  • Architect Analytics Solutions: Apply technical knowledge to design solutions aligned with business and IT needs
  • Create Innovate with AI roadmaps, lead POCs and MVPs, and ensure long-term technical viability
  • Advocate for Customers: Share insights and best practices, collaborate with the Factory team to address key blockers, and influence improvements, roadmap and feature prioritization
  • Resolve technical blockers: Debug technical issues and provide fixes for engagements encountering blockers
  • Continuous Learning: Stay updated on market trends, collaborate with the technical community, and educate customers about the Azure Data and Analytics platform
  • Accelerate Outcomes: Through engaging with field teams, share expertise, drive factory pipeline, and promote Factory to accelerate customer success, as well as collate feedback upon execution to drive improvement and leverage field teams inputs

Requirements:

  • Bachelor’s degree in computer science, Information Technology, Engineering, Business or related field AND 4+ years’ experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting OR equivalent experience
  • Enterprise-scale technical experience and depth with one or more areas of the Azure Analytics ecosystem (Power BI, Microsoft Fabric, Azure Synapse analytics, Azure Analysis Services, Azure Databricks, Azure Data Lake, Azure data factory)
  • Hands-on experience with data warehousing, big data, analytics workloads (Azure or equivalent) and semantic model development
  • Knowledge of Business Intelligence and design and build of Advanced Analytics and Big Data solutions
  • Knowledge and understanding of all pillars of Data & AI – Data (RDBMS, NoSQL), Analytics, and AI/ML
  • Experience with design and creation of technical assets, such as solution accelerators, GitHub repositories
  • Hands on experience creating analytics-based solutions for customers that lead to production deployments, and optimization of those deployments
  • Experience with DAX, T-SQL, PowerShell, C# (in the context of PBI/AS programming), Python (preferable)
  • 3+ years working with large Enterprise customers and field communities in consulting or similar roles, leading deployment projects, architecture, design, implementation of Data or Analytics based solutions OR: 3+ years of experience in building products and services as part of Engineering teams in engineering positions

Nice to have:

  • Familiarity with Devops, IaC, DataOps for analytics workloads
  • Familiarity with Agentic AI application in analytics workloads
  • Breadth of technical experience and knowledge: Product architecture, solution optimization
  • Enterprise governance and related processes
  • Product deployment and user adoption
  • Application development skills, scripting, deployment automation
  • Experience working with structured and unstructured data in Big Data scenarios using technologies such as Synapse, Snowflake, Big Query, Redshift, Databricks, Fabric and data lake concepts
  • Database architecture
  • Production level expertise, preferably in a services or product engineering role
  • Competitive Landscape: Knowledge of data platforms such as AWS, GCP, Oracle, IBM, Snowflake, etc.

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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