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Microsoft Corporation Logo Microsoft Corporation · IT - Software Development

Cloud Solution Architect

Chile, Santiago · Job Posted April 16, 2026
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Job Description

Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Proactively identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Anticipates, identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Leads, mentors, and may assemble virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape. Proactively identifies and anticipates gaps that enable solutions to scale across customers.

Job Responsibility

  • Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems
  • Proactively identifies and/or translates customer/partner problems into industry solutions
  • Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience
  • Anticipates, identifies, escalates, and mitigates blockers using appropriate tools
  • Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed
  • Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion at scale
  • Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record
  • Leverages market insights and demand signals
  • Leads, mentors, and may assemble virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape
  • Proactively identifies and anticipates gaps that enable solutions to scale across customers

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 7+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience
  • Proficiency in English, both oral and written
  • 6+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 6+ years experience leading technical projects
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
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