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Deriving most value of customer's investment with Microsoft drives Customer Success Unit engagement. This is an opportunity to partner with customers in their transformation journey and doing it most securely. As a Cloud Solution Architect, you will be driving usage and consumption of Microsoft product and services securely. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at securing customer landscape. This is a customer facing role and you will be required to be engaged in customer projects, work with them, ideally from their location. We are looking for a Cloud Solution Architect (CSA), specializing in Cloud Security who is passionate about driving our customers’ security transformation on the Microsoft AI, Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements. This role is Microsoft onsite only, flexible to be with customers working on their projects.
Job Responsibility:
Drive positive Customer Satisfaction and become a trusted advisor and provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap
Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security
Support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey
Deliver technical presentations and demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment and customer adoption Identify cross sell/upsell/Unified opportunities through customer engagement
Align your individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes - Share expertise, contribute to IP creation and re-use to accelerate customer outcomes
Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment
Collaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
4+ years experience working in a customer-facing role
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Threat protection, SIEM and Incident Response
Extended Detection and Response (XDR)
Security Orchestration, Automation, and Response (SOAR)
Security Operation Center Management
Identity and Access Management
Cloud Infrastructure
Cloud Security
Data Security
Certification in one or more of the following technologies preferred: Microsoft 365 Security Administrator, Microsoft Security Operations, Cloud Security, CCSP, CEH, OSCP, GSEC
Nice to have:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting