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We are looking for a Cloud Solution Architect (CSA), specializing in Security & AI who is passionate about driving our customers’ security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements.
Job Responsibility:
Drive positive Customer Satisfaction and become a trusted advisor and provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap
Deliver technical presentations and demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment and customer adoption
Identify cross sell/upsell/Unified opportunities through customer engagement
Align individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes - Share expertise, contribute to IP creation and re-use to accelerate customer outcomes
Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment
Collaborate and orchestrate with other Cloud Solution Architects and Microsoft stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Threat protection, SIEM and Incident Response
Extended Detection and Response (XDR)
Security Orchestration, Automation, and Response (SOAR)
Security Operation Center Management
Identity and Access Management
Cloud Infrastructure
Cloud Security
Data Security
Certification in one or more of the following technologies preferred: Microsoft 365 Security Administrator, Microsoft Security Operations, Cloud Security, CCSP, CEH, OSCP, GSEC
Nice to have:
Threat protection, SIEM and Incident Response
Extended Detection and Response (XDR)
Security Orchestration, Automation, and Response (SOAR)
Security Operation Center Management
Identity and Access Management
Cloud Infrastructure
Cloud Security
Data Security
Certification in one or more of the following technologies preferred: Microsoft 365 Security Administrator, Microsoft Security Operations, Cloud Security, CCSP, CEH, OSCP, GSEC