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We are looking to hire a Cloud Solution Architect-Manager (CSA-M) to join our diverse, talented, high performance, and innovative team, focused on driving rapid cloud solutions on Azure via the Cloud Accelerate Factory. The Cloud Accelerate Factory is best suited for individuals that are highly technical, solution focused and have a passion for Project Management. The Cloud Accelerate Factory provides opportunity to drive feedback into Microsoft’s core product teams to help improve our platform. CSA-M’s operate globally and engage directly with customers. It is a leadership role, guiding Individual Contributors across design, build, and production. It requires candidates are expected to comfortably switch from a whiteboard to the keyboard. This is a truly exciting role that will feature unique and challenging technical problems to solve and to help our customers succeed.
Job Responsibility:
Leadership & Strategy – model, coach, and care for your team, fostering a high-performance culture
guide execution of technology strategy and digital transformation across strategic accounts
Talent Management – build and nurture a talented, diverse team through inclusive hiring practices
offer coaching, mentoring, and professional development opportunities
Deliver Results Through Collaboration – act as a trusted advisor and technical subject matter expert to Technical Decision Makers (TDMs)
drive execution of Microsoft’s priorities by developing and executing a clear team strategy
Customer-Centric Approach: End-to-end ownership of Factory engagements to help customers jumpstart their Azure projects with no-cost deployment assistance
Provide Factory delivery oversight
Deliver proactive portfolio management for Factory engagements
Business Impact: Deliver Customer success on the Microsoft Cloud & AI Platforms
Accountable for working with internal Microsoft stakeholders to deliver customer outcomes
Orchestrate effective execution of Partner + Factory delivery
Drive the acceleration and removal of delivery blockers for Factory projects
Technical Leadership: leverage deep technical expertise in IP solutions and services development
stay current on emerging technologies and industry trends
Act as a Cloud Factory Lead to assist customers in Factory delivery projects
Acumen to extract architectural and implementation patterns from Factory delivery execution
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter
Nice to have:
Passion for technology and customer obsession
Displays strong technical program management, stakeholder and relationship management across senior leaders, partners, and customers
People management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Enthusiasm towards leading technologies and motivation to learn and grow