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Cloud Solution Architect Manager - Security

United States, Multiple Locations 130900.00 - 251900.00 USD / Year · Job Posted February 19, 2026
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Job Description

Leads team on proactively acting as the voice of the customer/partner leveraging relevant insights. Supports and coaches team on proactively identifying and/or translating customer/partner problems into industry solutions. Coaches team to focusing on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Drives team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools. Leads team on delivering solutions in line with company methodologies to prepare complex customers for operational readiness and achievement of their business goals and targets. Drives team on proactively identifying and anticipating new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Coaches team on operating according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Supports and guides team on leveraging market insights and demand signals to assist leadership in identifying relevant areas. Coaches and enables team on leading, mentoring, and maybe assembling virtual teams. Leads team on proactively identifying and anticipating gaps that drive changes and improvements to scale across customers. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.

Job Responsibility

  • Leads team on proactively acting as the voice of the customer/partner leveraging relevant insights
  • Supports and coaches team on proactively identifying and/or translating customer/partner problems into industry solutions
  • Coaches team to focusing on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience
  • Drives team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools
  • Leads team on delivering solutions in line with company methodologies to prepare complex customers for operational readiness and achievement of their business goals and targets
  • Drives team on proactively identifying and anticipating new cross-solution opportunities for Consumption, Usage & Unified expansion at scale
  • Coaches team on operating according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record
  • Supports and guides team on leveraging market insights and demand signals to assist leadership in identifying relevant areas
  • Coaches and enables team on leading, mentoring, and maybe assembling virtual teams
  • Leads team on proactively identifying and anticipating gaps that drive changes and improvements to scale across customers
  • In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance

Requirements

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • State and Local Government and/or Education Industry experience preferred
  • 6+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 6+ years experience leading technical projects, teams, or functions
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
  • 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers

Nice to have

State and Local Government and/or Education Industry experience preferred

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