Cloud Solution Architect Manager (CSA Manager) - Data & AI Job at Microsoft Corporation (São Paulo)

Ai business solutions cloud solution architect

Microsoft is delivering AI for all with Microsoft 365 Copilot, your new AI assis...

Location

India , Bangalore

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, IT, Engineering, or equivalent
5–10 years of experience in cloud architecture, application development, or M365/Azure solutioning
Deep, hands‑on expertise with Copilot Studio, including building copilots, custom actions, orchestration flows, connectors, grounding strategies, and enterprise deployment patterns
Strong experience with M365 workloads, Graph API, Teams/SharePoint extensibility, search indexing, and Copilot‑related technologies
Demonstrated ability to design secure, scalable enterprise cloud and AI architectures
Strong stakeholder management skills — ability to influence, align, and drive clarity across C‑suite, IT, business teams, and engineering stakeholders
Excellent communication skills — ability to simplify complexity, present to executives, facilitate workshops, and articulate technical concepts to varied audiences

Job Responsibility

Lead AI‑Driven Customer Transformations
Architect and land solutions across M365 Copilot, Teams extensibility, Graph API, semantic search, and enterprise AI workloads
Shape and deploy Agentic AI scenarios, including orchestration flows, connectors, grounding strategies, and retrieval patterns
Bring technical clarity and alignment across diverse customer stakeholder groups
Technical Solution Architecture & Delivery
Lead customer-facing technical conversations to help organizations realize outcomes from Microsoft 365 and Azure investments
Deliver design-thinking workshops, demos, conceptual architecture, and deployment guidance to accelerate AI and cloud adoption
Build scalable architectures, security models, integration patterns, and data flow designs tailored to customer environments
Value Realization & Adoption Acceleration
Partner with CSAMs to drive PACV, MAU, DPU, and overall workload adoption

Fulltime

Cloud Solution Architects Manager

With over 17,000 employees worldwide, the mission of the Customer Experience & S...

Location

Sweden , Stockholm

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND significant years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
several years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Fluency in Swedish language

Job Responsibility

You will build and grow teams through talent management, diversity and inclusion, coaching, and career development. Inspire and foster a culture of customer-centricity and consumption, adoption and through collaboration with peers and extended teams and develop a team that incorporates a mix of expertise across key workloads and lead them through changes using the Demonstrated Capability Framework
You will lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveraging Azure Infrastructure services to operate AI solutions at scale and enable defined Customer Success Plan outcomes. Coach the team to provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement and AI Innovation.
As the cloud-consumption leader, owning the business and results you will be the vocal leader and customer champion with both local and corporate leadership to elevate cloud adoption issues and accelerate resolution.
You will empower your team to win and accelerate application and AI innovation projects to production, including guidance on architectural design, required services to operate AI solutions at scale, including Infrastructure, Data, Networking, Security, and Management, technical recommendations, blocker escalations and technical resource orchestration.
You will engage with the area’s most strategic customers as executive sponsor to accelerate digital and AI transformation and help customers build microservices architectures with scalable databases to capture innovation. Accountability to ensure revenue and business metric are achieved.
You will lead your team to utilize “Well-Architected” framework, such as high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability with an emphasis on Networking, Zonal/multi-region, and Security and partner with all required Microsoft stakeholders in the subsidiary to land and drive CSA role clarity, account coverage, project assignment and effective cross-team collaboration.
You will foster a continuous self-learning culture and drive technical intensity, to enable customers to realize desired business outcomes, including innovation. Model impactful community engagement, sharing learnings and best practices, and coach inclusivity.

Fulltime

Cloud Solution Architect (CSA) - Data Platforms & Analytics

On this team, you will help some of Canada’s most complex and highimpact organiz...

Location

Canada , Ottawa

Salary:

96000.00 - 177600.00 CAD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Breadth of technical experience and knowledge in foundational Cloud Security and Infrastructure, Cloud Architecture Design, with Depth / Subject Matter Expertise in Azure data services such as Microsoft Fabric, Azure Databricks, Azure SQL, Synapse Analytics, Cloud Scale Analytics, Data Factory, and Cosmos DB
Experience with cloud-based data migration and modernization strategies across relational and non-relational databases
Strong understanding of data engineering and experience in data modeling, ETL/ELT pipelines, performance optimization, Business Intelligence and real-time analytics
Deep experience in data governance, security, and compliance frameworks
Hands-on experience with big data technologies and distributed computing

Job Responsibility

Engage with customer IT and business leaders to understand their data estate, priorities, and success measures, and design secure, scalable Data & AI solutions that deliver measurable business value
Lead architecture design sessions, develop Data & Analytics roadmaps, and drive Proof of Concepts (POCs) and Minimum Viable Products (MVPs) to accelerate adoption and ensure long-term technical viability
Own the end-to-end technical delivery results, ensuring completeness and accuracy of consumption and customer success plans in collaboration with the CSAM
Deliver repeatable intellectual property (IP) to achieve targeted outcomes, accelerate Azure Consumed Revenue (ACR), and contribute to centralized IP development initiatives
Provide delivery oversight and escalation support for key Factory engagements across Data & Analytics workloads
Drive technical excellence by leading the health, resiliency, security, and optimization of mission-critical data workloads, ensuring readiness for production-scale AI use cases
Identify and resolve technical blockers, share customer feedback with engineering teams, and influence product improvements through Voice of the Customer insights
Maintain deep technical expertise and stay current with market trends, competitive insights, and Microsoft’s evolving data and AI capabilities
Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Microsoft Fabric, Azure Databricks, Microsoft Purview, Snowflake Azure SQL, PostgreSQL, MySQL, and Cosmos DB
Demonstrate a growth mindset by continuously aligning your skills to team and customer needs, contributing to technical communities, and mentoring others to accelerate customer outcomes

Fulltime

Cloud Solution Architect - Azure, Security and AI

The Senior Cloud Solution Architect (CSA) with POD Lead responsibilities is acco...

Location

Germany , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Proven experience in IT consulting, cloud architecture, or technical delivery leadership
Proven technical expertise across Microsoft Cloud services (Azure, M365, or Security solutions)
Ability to understand and apply AI concepts within customer and operational contexts
Strong project management background, including governance, reporting, and delivery lifecycle management
Demonstrated experience in leading distributed teams and coordinating cross-functional delivery with partners and vendors
Solid understanding of ITIL, DevOps, and operational frameworks (change management, incident response, SLAs, KPIs)
Ability to communicate effectively with executive, technical, and operational stakeholders
Excellent written communication and documentation skills
able to produce high-quality customer deliverables
Experience leading or managing large-scale delivery teams under managed services or customer success models

Job Responsibility

Partner with Secured CSU leaders, delivery partners, and global/national CSA teams enabling Success Program Deliveries across our Secured customer base in your assigned markets
Serve as a technical authority within the POD, providing architectural guidance, best practice validation, and delivery assurance across multiple Microsoft solution areas (Azure, Security, AI, or Modern Work)
Conduct random delivery audits, reviewing customer deliverables for accuracy, alignment to frameworks, and technical depth
Lead key customer engagements to set delivery standards, ensuring technical excellence and knowledge transfer
Partner with SMEs and IP Leads to pilot new content and improve delivery methodologies based on field insights
Maintain the Rhythm of Business (ROB) cadence by facilitating bi-weekly POD syncs, monthly dashboards, and quarterly business reviews to ensure visibility, accountability, and performance tracking
Monitor vendor CSA utilization, engagement compliance, and CSAT performance, applying short-term corrective actions and operational optimizations based on data insights
Drive delivery lifecycle governance, ensuring timely kickoffs, milestone tracking, deliverables submission, and closeouts fully aligned with Success Program SLAs and documentation standards
Oversee workload planning and capacity management in collaboration with Resource Coordinators (RCs) and Service Delivery Managers (SDMs) to balance priorities and ensure effective allocation
Track and report key performance indicators (KPIs)—including utilization, CSAT, audit coverage, compliance, and billable contribution—to assess delivery health and inform decision-making

Fulltime

Cloud Solution Architect - Azure, Security and AI

The Senior Cloud Solution Architect (CSA) with POD Lead responsibilities is acco...

Location

France , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Proven experience in IT consulting, cloud architecture, or technical delivery leadership
Proven technical expertise across Microsoft Cloud services (Azure, M365, or Security solutions)
Ability to understand and apply AI concepts within customer and operational contexts
Strong project management background, including governance, reporting, and delivery lifecycle management
Demonstrated experience in leading distributed teams and coordinating cross-functional delivery with partners and vendors
Solid understanding of ITIL, DevOps, and operational frameworks (change management, incident response, SLAs, KPIs)
Ability to communicate effectively with executive, technical, and operational stakeholders
Excellent written communication and documentation skills
able to produce high-quality customer deliverables
Experience leading or managing large-scale delivery teams under managed services or customer success models

Job Responsibility

Partner with Secured CSU leaders, delivery partners, and global/national CSA teams enabling Success Program Deliveries across our Secured customer base in your assigned markets
Serve as a technical authority within the POD, providing architectural guidance, best practice validation, and delivery assurance across multiple Microsoft solution areas (Azure, Security, AI, or Modern Work)
Conduct random delivery audits, reviewing customer deliverables for accuracy, alignment to frameworks, and technical depth
Lead key customer engagements to set delivery standards, ensuring technical excellence and knowledge transfer
Partner with SMEs and IP Leads to pilot new content and improve delivery methodologies based on field insights
Maintain the Rhythm of Business (ROB) cadence by facilitating bi-weekly POD syncs, monthly dashboards, and quarterly business reviews to ensure visibility, accountability, and performance tracking
Monitor vendor CSA utilization, engagement compliance, and CSAT performance, applying short-term corrective actions and operational optimizations based on data insights
Drive delivery lifecycle governance, ensuring timely kickoffs, milestone tracking, deliverables submission, and closeouts fully aligned with Success Program SLAs and documentation standards
Oversee workload planning and capacity management in collaboration with Resource Coordinators (RCs) and Service Delivery Managers (SDMs) to balance priorities and ensure effective allocation
Track and report key performance indicators (KPIs)—including utilization, CSAT, audit coverage, compliance, and billable contribution—to assess delivery health and inform decision-making

Fulltime

Cloud Solution Architecture (CSA) - Security

With over 17,000 employees worldwide, the mission of the Customer Experience & S...

Location

United Kingdom , London

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business OR related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or Business Applications consulting
Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers
Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders
Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs
Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues
Insightful listening: asking insightful questions to understand the customer needs, issues, business environment and drivers
Breadth of technical experience and knowledge in foundational AI, architecture design, with depth / Subject Matter Expertise in security
The technical aptitude and experience to learn new cloud security technologies and understand relevant cloud security market trends and knowledge of competitive Landscape: of cloud security platforms and competitors
Subject Matter Expertise in two or more of the following security solutions: Threat protection, SIEM and Incident Response
Extended Detection and Response (XDR)

Job Responsibility

Lead with impact: Work side-by-side with customers to understand their unique security goals, co-create solutions that protect what matters most, and guide them with empathy and expertise through every step of their cloud security journey
Be the trusted advisor: Build deep relationships with technical and business stakeholders, helping them navigate complex security challenges with confidence
Design for resilience: Architect secure, scalable, and compliant solutions across identity, threat protection, information protection, and cloud security
Drive innovation: Collaborate with engineering and product teams to bring customer feedback into future product development
Champion success: Work closely with Customer Success Account Managers (CSAMs) to ensure customers realise the full value of their security investments

Fulltime