Cloud Solution Architect (CSA) - Manager Job at Microsoft Corporation (Multiple Locations)

Google Cloud Platform Cloud Security Architect

Location

United States , Roswell

Salary:

Not provided

Synkriom

Expiration Date

Until further notice

Requirements

8+ years of prior experience in IT in network security, information security and infrastructure in a high-tech environment
5+ years architecting and implementing security and DevSecOps on public cloud solutions (AWS or Google Cloud Platform)
Work experience as a Cloud Security Architect or similar role in a cloud native environment
Deep hands-on experience leading the design and deployment of technology infrastructure and associated security controls
Experience in solutions for data security, data masking, data classification, data anonymization

Job Responsibility

Provide domain expertise around public cloud and enterprise technology
Configure, implement, monitor, and support network security software/systems that will help ensure compliance with CSA Cloud Controls Matrix in cloud environments (AWS/AzureP)
Update security tools for logging/monitoring and growing coverage of existing tools
Make recommendations to management on enhancements to existing and new security software or related tools
Assist in evaluating, planning and implementation of new/existing security applications/tools that integrate with current tool sets
Help implement and maintain next-generation enterprise protection tools and malware detection technologies
Ensure security standard methodologies are identified and integrated into all facets of projects including network, system designs/configuration and implementations
Make recommendation on secure integration strategies, global enterprise architectures and application infrastructure based on best practices
Develop security architecture strategies that align to enterprise architecture strategy and that of the business strategy for cloud
Develop in depth security architecture standards, frameworks and design patters spanning all layers of security in the cloud from host, server and network to application and data security

Cloud Solution Architect Manager (CSA Manager) - Data & AI

The International Customer Success Organization (iCSU) mission is to incubate, d...

Location

Brazil , São Paulo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect manager
proficiency in written, reading, and conversational Brazilian Portuguese and English

Job Responsibility

You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as build and grow healthy teams that incorporates a mix of expertise across key workloads through talent management, diversity and inclusion and career development while inspiring and fostering a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams using the Demonstrated Capability Framework
You will coach team to represent the customer/partner to internal teams (e.g., Engineering) to shape products and services, and supports the team in providing insights across the territory and drive the team to leverage feedback to develop strategic and actionable insights and influence product roadmaps by presenting business cases to program managers
You will drive adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance and lead your team to utilize “Well-Architected” framework, for consistent delivery of performance, security, scalability, maintainability, and reliability
You will support the team on removal of blockers and proactively identify and propose resolutions through regular technical reviews to accelerate solution implementations. Identifies patterns in blockers across business areas or territory
You will manage the business (e.g., scorecards, forecasting) by delivering against team targets, achieving business metrics, and ensuring the team delivers on Microsoft's Customer Commitments. Leverage Microsoft and industry insights to position engagement offerings and to fuel new cloud growth with top customers and industry opportunities
You will foster a continuous technical self-learning culture and community sharing of stories by encouraging and empowering the team to share learnings. Leverage market and engagement insights to assist leadership in defining area vision, prioritizing teams' skilling and engagements
You will model how to engage constructively and transparently with the technical and/or business community locally and globally as you participate in management communities and foster a culture of fast and effective learning at all levels and accelerate innovation by coaching teams on delivering best practices IP and providing feedback or modifying intellectual properties (IPs) rooted in domain expertise and/or industry acumen

Fulltime

Senior Consultant

Shadow-Soft seeks a Senior Consultant to join its technical consulting team. As ...

Location

United States , Alpharetta

Salary:

Not provided

Shadow-Soft

Expiration Date

Until further notice

Requirements

Travel may be required based on customer requirements
Must be able to pass a background and drug screen at any time
Bachelor's degree in a technical field and/or combination relevant experience and training
Active Amazon Web Services CSA, Azure Solution Architect, Google Professional Cloud Architect or relevant experience in lieu of certification
3+ years of consulting experience
Deep TCP/IP networking background preferred
Software-defined-networking background preferred
3 years of VMware and/or KVM Administrative experience
4 years of RHEL/CentOS (7/8/9) administration experience
2 years of automation background with Ansible and Terraform

Job Responsibility

90% utilization target per quarter working 1-2 customer engagements at a time
Assist sales team with uncovering new service opportunities
When available, presales engineering support including but not limited to presentations, scoping, proposals, and demos
Provide input for product/service offerings at the direction of management and product managers
Remain current on existing supported technologies and maintain pace with the market as new technologies emerge
Marketing support including technical guidance, contributing content, and participation in community and industry events as requested
Customer technical mentoring/advisement
Technical writing
Work with customers to design, implement, and troubleshoot technology initiatives in support of the organization’s goals
Act as a hands on trusted technical advisor, guiding customers through modernization efforts to gain efficiencies and scale related to IT infrastructure and application performance

Director Cloud Solution Architect

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

India , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
5+ years people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers
5+ years’ experience in people management with proven track record and experience in leading people managers
5+ years of experience driving organizational change management or technical adoption
Experience in Customer Success or Support business
Ability to generate trust, build alliances, and orchestrate interdisciplinary teams to the benefit of customers
Thought leader with executive presence, including the ability to hold CxO and BDM level discussions, exceptional interpersonal, verbal, written, and presentation skills
Deep understanding of delivery skills, methodologies, and tools required
Bachelor's Degree in Computer Science, Information Technology, or related field (or equivalent experience)
PROSCI Change Management and ITIL certifications considered a strong plus

Job Responsibility

People Leader: Build and grow healthy teams through talent management, diversity and inclusion, coaching, and career development. Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams. Develop a team that incorporates a mix of expertise across key workloads and solution areas
Drives visibility at Area/Sub level around Mission Critical support offerings
Empower your team to accelerate cloud adoption for SfMC customers, including guidance on architectural design, technical recommendations, blocker escalations and technical resource orchestration
Be the cloud-consumption leader for the SfMC Delivery Time Zone, owning the business and results. Develop long-term customer relationships, grow revenue, establish the necessary planning to drive growth and profitability within your practice, accelerate the adoption of the value-based delivery model, and promote the Customer Success strategy for the SfMC business
Lead your team to “Well-Architected” framework, such as high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability. Partner with all required Microsoft stakeholders in the subsidiary to land and drive CSA role clarity, account coverage, project assignment and effective cross-team collaboration
Participate in business development activities across Asia and MEA as required, working with Cloud Solution Architects and Customer Success Unit stakeholders
Deliver on financial commitments by managing to the budget for your business and delivering on monthly and quarterly financial accountabilities
Customer Satisfaction – Lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers by leveraging solution area expertise to enable defined Customer Success Plan outcomes. Coach the team to provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement

Fulltime

Cloud & AI Platform CSA Manager

As a Manager of Cloud Solution Architects (CSAs) in Microsoft’s Customer Success...

Location

United Kingdom , London

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Solid people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers

Job Responsibility

Lead and inspire a team of senior Cloud Solution Architects (CSAs) focused on Data, AI, App Innovation, and Infrastructure, fostering a culture of inclusion, growth mindset, and technical excellence
Coach your team to deliver secure, scalable, and AI-ready solutions that drive measurable business value across customer engagements
Oversee end-to-end technical delivery, ensuring delivery excellence, resolving blockers, and enabling production-scale readiness for mission-critical workloads
Align team efforts with Microsoft’s Cloud and AI strategy by tracking performance metrics, accelerating growth and ensuring customer success plans are complete and accurate
Guide your team’s development and reuse of repeatable intellectual property (IP) to accelerate solution deployment and scale impact across engagements
Champion customer success by building trusted relationships, representing the voice of the customer, and influencing product improvements through strategic feedback to engineering
Promote your personal growth and team’s continuous learning and technical depth through certifications, skilling plans, and active participation in technical communities
Drive innovation and operational excellence by enabling next best actions, generating incremental pipeline, and aligning with Customer Success priorities

Fulltime

Cloud Solution Architects Manager

With over 17,000 employees worldwide, the mission of the Customer Experience & S...

Location

Sweden , Stockholm

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND significant years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
several years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Fluency in Swedish language

Job Responsibility

You will build and grow teams through talent management, diversity and inclusion, coaching, and career development. Inspire and foster a culture of customer-centricity and consumption, adoption and through collaboration with peers and extended teams and develop a team that incorporates a mix of expertise across key workloads and lead them through changes using the Demonstrated Capability Framework
You will lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveraging Azure Infrastructure services to operate AI solutions at scale and enable defined Customer Success Plan outcomes. Coach the team to provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement and AI Innovation.
As the cloud-consumption leader, owning the business and results you will be the vocal leader and customer champion with both local and corporate leadership to elevate cloud adoption issues and accelerate resolution.
You will empower your team to win and accelerate application and AI innovation projects to production, including guidance on architectural design, required services to operate AI solutions at scale, including Infrastructure, Data, Networking, Security, and Management, technical recommendations, blocker escalations and technical resource orchestration.
You will engage with the area’s most strategic customers as executive sponsor to accelerate digital and AI transformation and help customers build microservices architectures with scalable databases to capture innovation. Accountability to ensure revenue and business metric are achieved.
You will lead your team to utilize “Well-Architected” framework, such as high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability with an emphasis on Networking, Zonal/multi-region, and Security and partner with all required Microsoft stakeholders in the subsidiary to land and drive CSA role clarity, account coverage, project assignment and effective cross-team collaboration.
You will foster a continuous self-learning culture and drive technical intensity, to enable customers to realize desired business outcomes, including innovation. Model impactful community engagement, sharing learnings and best practices, and coach inclusivity.

Fulltime

Sr CSA Mgr

As a Cloud Solution Architect Manager, you will lead a team of people who enable...

Location

China , Shanghai

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
6+ years experience working in a customer-facing role (e.g., internal and/or external)
6+ years experience leading technical projects, teams, or functions
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
5+ years people management experience, including managing consultant practice managers, technical sales managers and/or technical architect managers

Job Responsibility

Customer Engagement: Enhance customer engagement by improving account coverage ratios, increasing technical capacity for Copilot and Agents, and ensuring every customer interaction delivers value and drives usage
Strategic Leadership: Lead your team to deliver an end-to-end Copilot journey across Chat, M365 Copilot, Copilot Studio, and Power Platform, ensuring alignment with AI Business Solutions' goals
Team Development: Emphasize skilling and training through programs like Tech Boost, Tech Excel, and Tech Connect. Foster a culture of continuous learning and development within your team to ensure they are equipped with the necessary skills to succeed
Operational Excellence: Focus on operational excellence by aligning technical paths to metrics, ensuring accurate milestone creation based on users and monthly active users, and implementing rigorous execution to drive usage excellence across the portfolio
Performance Measurement: Measure success through key metrics such as MAU or Consumed Revenue, Revenue Impact, and Enhanced Solutions Revenue. Ensure that your team is aligned with these metrics and continuously track progress to maximize impact on revenue
Unified Model Implementation: Use all available engagement opportunities to drive Unified EDE/DE involvement and ensure customers experience a smooth transition throughout their journey
Account Targeting: Focus on high-growth accounts with targeted efforts and Unified Enhance Solutions. Prioritize impactful accounts aligned with business goals

Fulltime