Cloud Solution Architect - Copilot

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Are you passionate about helping organizations unlock the full potential of AI? Join Microsoft’s Customer Success Unit in North Multi-Country Cluster (MCC) as a Cloud Solution Architect - Copilo (CSA) and play a key role in enabling enterprise customers to realize business value through Microsoft 365 Copilot and Agentic AI solutions. In this role, you will support customers as they move from initial experimentation to scaled adoption of AI by designing and delivering innovative, real-world solutions. You will work across technologies such as Microsoft 365 Copilot, Copilot Studio, and Azure AI Foundry, helping customers transform the way they work. Impact This is a unique opportunity to shape how enterprise organizations adopt next-generation AI productivity solutions. You will: Act as a trusted technical advisor to enterprise customers, guiding them through AI solution design and implementation; Lead end-to-end technical engagements, from envisioning to deployment and scaling; Help customers operationalize Agentic AI concepts to drive meaningful business transformation; Influence product evolution by sharing insights from customer engagements. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.