Cloud Solution Architect - Copilot Studio / Agents

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. As the Tech Strategy team for AI Business Process, we are a global team of technical architects focused on Copilot Studio and Agents. We bring deep customer and compete insights to help prioritize product roadmap investments and close the feedback loop. We engage on customer escalations involving product truth and technical enablement, including compete. We advocate for products in our portfolio and drive product success. If you are passionate about the success of Copilot Studio and Agents, and you have deep technical skillset in this domain, we would like to talk to you.