Cloud Solution Architect Copilot & Agents Job at Microsoft Corporation (Schiphol)

Cloud Solution Architect - Copilot & Agents

We are looking for a Global Solution Architect (CSA), specializing in Copilot, w...

Location

Australia , Sydney

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, Information Technology, Engineering, Business, or related field AND 4+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Agentic AI Experience with Microsoft/Google/Amazon/Open AI/Any 3rd party
hands on Agents/Chat bot building skills on Microsoft copilot studio/Azure foundry/3rd party platforms
D365 Experience
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Job Responsibility

Customer Satisfaction: Drive positive Customer Satisfaction, and become a trusted advisor to customers and partners, by leveraging AI fundamentals, Graph API, and Copilot for M365 expertise to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes
Customer/Partner Insights: Provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement
Accelerate Value Realization: Actively engage with business and technical decision makers to drive intent, enablement and usage of Copilot for M365, securing long-term customer renewal. Galvanize technical and sales experts around additional identified opportunities to develop customer specific roadmaps that drive further growth & business value realization
Usage (Cloud & Support) Growth: Develop opportunities to drive Customer Success business results by working with business & technical decision makers to ensure they understand Microsoft's M365 Copilot value proposition. Lead architecture design sessions on M365 Copilot, address customer questions and provide best practices for activating solution within customer environment
Identify resolutions to issues blocking the go-live of customer success projects by leveraging deep knowledge of M365 Copilot for M365 technical subject matter expertise. Lead business & technical conversations with customers to drive value from their MS investments. Deliver all work according to MS best practices & policies and using repeatable IP
Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals
Accelerate Customer Outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure, and learn from others to help accelerate your customers’ transformation journey

Fulltime

Cloud Solution Architect - Copilot & Agents

We are looking for Cloud Solution Architects (CSAs), specializing in AI solution...

Location

Netherlands , Schiphol

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Experience working in a customer-facing role (e.g., internal and/or external)
Experience working on technical projects
Fluency in Dutch is required

Job Responsibility

Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes
Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot
Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale
Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization
Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others
Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories
Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management

Fulltime

Cloud Solution Architect - Copilot & Agents

We are looking for a Cloud Solution Architect (CSA) Copilot & Agents, specializi...

Location

Switzerland , Zürich

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience
Experience with Power Platform
Experience with M365 Copilot, Agent Builder, Copilot Studio

Job Responsibility

Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value
Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of M365 Copilot, Copilot Chat, Agents, and securing long-term customer success and renewal
Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale
Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization
Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey
Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution
Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as M365 Copilot, Copilot Chat, Agents, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives

Fulltime

Cloud Solution Architect - Copilot Studio / Agents

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

United Kingdom , Multiple Locations

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Solid experience working in a customer-facing role (e.g., internal and/or external)
Expertise working on deep technical projects
Technical Certification in Cloud
Deep product expertise in Copilot Studio and Agents
Experience working with D365 products

Job Responsibility

Technical Leadership: Demonstrates strong technical leadership by modeling readiness, mentoring others, and guiding upskilling efforts aligned to market demand and CSU/corporate priorities such as security, resilience, and AI. Identifies gaps through delivery, connects patterns across business and technology areas, and drives improvements to products, methodologies, and processes. Contributes to structured frameworks, generates and evolves IP, particularly for emerging scenarios like Copilot and AI—and represents Microsoft in internal and external technical communities through events, presentations, content creation, and v-team contributions
Customer Centricity: Acts as the voice of the customer, synthesizing insights and feedback to influence product roadmaps, decision-making, and program improvements. Translates customer challenges into solutions aligned with Microsoft’s platform strategy, ensuring clear articulation of ROI and business outcomes while bridging perspectives among BDMs, TDMs, and CXO stakeholders. Anticipates dissatisfaction, defines conditions of success, and ensures a seamless, connected customer experience that accelerates adoption, value realization, and transformation
Business Impact: Delivers operational excellence across all stages of customer engagement by applying governance principles, managing risk proactively, and meeting Microsoft and industry standards. Executes value-based deliverables and prepares customers for operational readiness, long‑term organizational adoption, and well‑architected, AI‑enabled, secure, and optimized solutions. Identifies and captures new opportunities for consumption, usage, and Unified expansion, collaborating across teams to accelerate deployment, mitigate blockers, and ensure alignment with business priorities and measurable customer impact

Fulltime

Cloud Solution Architect - Copilot Studio / Agents

As the Tech Strategy team for AI Business Process, we are a global team of techn...

Location

Norway , Oslo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Solid experience working in a customer-facing role (e.g., internal and/or external)
Expertise working on deep technical projects
Technical Certification in Cloud
Deep product expertise in Copilot Studio and Agents
Experience working with D365 products

Job Responsibility

Technical Leadership: Demonstrates strong technical leadership by modeling readiness, mentoring others, and guiding upskilling efforts aligned to market demand and CSU/corporate priorities such as security, resilience, and AI. Identifies gaps through delivery, connects patterns across business and technology areas, and drives improvements to products, methodologies, and processes. Contributes to structured frameworks, generates and evolves IP—particularly for emerging scenarios like Copilot and AI—and represents Microsoft in internal and external technical communities through events, presentations, content creation, and v-team contributions
Customer Centricity: Acts as the voice of the customer, synthesizing insights and feedback to influence product roadmaps, decision-making, and program improvements. Translates customer challenges into solutions aligned with Microsoft’s platform strategy, ensuring clear articulation of ROI and business outcomes while bridging perspectives among BDMs, TDMs, and CXO stakeho

Fulltime

New

Copilot Cloud Solution Architect

Are you inspired to empower organizations to transform the way they work by harn...

Location

United States , Multiple Locations

Salary:

106400.00 - 251900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years of experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR equivalent experience.
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Job Responsibility

Solution Architecture & Design: Architect and design scalable, secure, and resilient cloud solutions on Azure
Translate customer business requirements into technical solutions and roadmaps
Lead architecture reviews and ensure alignment with best practices
AI & Application Development: Drive development of AI-powered applications, copilots, and intelligent agents
Enable enterprise adoption of Azure AI services and modern application platforms
Support AI use cases such as personalization, automation, and customer engagement
Technical Delivery & Execution: Lead technical delivery across customer engagements from discovery to deployment
Ensure high-quality implementation using repeatable delivery models
Optimize solutions for performance, cost, and scalability
Customer Success & Business Impact: Drive Azure consumption and adoption across assigned accounts

Fulltime

Cloud Solution Architect - Copilot

With over 17,000 employees worldwide, the mission of the Customer Experience & S...

Location

Czech Republic , Prague

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND several years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Proven experience in solution architecture, deployment, or development within the Microsoft cloud ecosystem
Hands-on experience with Microsoft 365 workloads (Copilot, Teams, SharePoint, Exchange, Power Platform)
Hands-on experience with Copilot Studio (agent creation, orchestration, automation logic)
Understanding of enterprise productivity scenarios, API integrations, automation workflows, and identity and security considerations in AI deployments
Experience working with enterprise customers in technical advisory or delivery roles and stakeholder management and communication skills
Ability to scope and drive implementation of business-driven AI scenarios

Job Responsibility

Lead technical engagements focused on the deployment, customization, and adoption of Microsoft 365 Copilot
Design and implement custom AI agents using Copilot Studio to address business-specific scenarios
Integrate Copilot capabilities into core business processes and productivity workflows
Provide architectural guidance across the Microsoft AI ecosystem, including Azure AI Foundry
Translate business requirements into scalable, agent-based solution patterns
Deliver technical workshops, architecture reviews, and Proof-of-Value (PoV) engagements
Collaborate with cross-functional teams including Solution Sales, CSAMs, FastTrack, and Partners
Drive adoption outcomes based on usage and business impact metrics
Share feedback with product and engineering teams to improve solutions

Fulltime

Cloud Solution Architect - Agents Development

With more than 45,000 employees and partners worldwide, the Customer Experience ...

Location

Austria , Vienna

Salary:

68800.00 EUR / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, Information Technology, Engineering, Business, Liberal Arts, or related field AND previous experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
German language

Job Responsibility

Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes
Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal
Leverage Agentic AI: Become a leader in Agent-Development, lead with excellence towards our customers as well as the internal teams
Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization
Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer's AI transformation journey
Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution
Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management

Fulltime

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