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We are looking for a Cloud Solution Architect – Cloud & AI Data Platform with deep knowledge in data platforms and analytics to support customers in building secure, scalable, and AI-ready solutions on Microsoft Azure. In this customer-facing role, you’ll guide organizations through their data modernization and AI journeys—leading architectural design sessions, proof-of-concept initiatives, and production deployments for mission-critical workloads. Your focus will be on ensuring performance, resiliency, and security across solutions that drive measurable business value. As a key member of the Cloud & AI Data Platform team, you’ll use established repeatable IP and execution frameworks to deliver high-quality outcomes and accelerate solution adoption. You’ll work with cutting-edge technologies such as Microsoft Fabric, Azure Databricks, Cosmos DB, and Purview, helping unlock the full value of their data and AI investments.
Job Responsibility:
Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record
Collaborates across Microsoft and customer/partner teams through on-strategy delivery to achieve customer/partner objectives
Contributes to managing business and technical risks, adapting methodology and applying governance principles
Executes work in compliance with industry and Microsoft guidelines and procedures
Prioritizes among competing demands in their work and identifies where impact occurs with customers
Contributes to the identification, escalation, and mitigation of blockers using appropriate tools and processes
Continues to develop business, technical, industry, and/or enterprise knowledge and applies it to architecture or support projects
Identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale
Actively listens to and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches
Contributes to the identification and evaluation of industry trends, gathering of customer/partner insights, and mapping of existing architecture and digital transformation solutions
Proactively captures opportunities in appropriate systems, processes, and tools
Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation)
Leveraging knowledge of change management proven practices, contributes to helping the customer deploy for long-term organizational adoption
Guides customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution
Contributes to providing feedback to Unified Delivery Team on VBDs to refine and further develop content
Focuses on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience
Learns and develops an understanding of customer goals, and contributes to the definition of customer/partner conditions of success
Addresses customer/partner dissatisfaction
Contributes to identifying and/or translating customer/partner problems into industry solutions aligned with Microsoft product and platform strategy
Helps the customer/partner adopt and use Microsoft product/platform strategy-aligned (cross-solution area) solutions
Builds relationships with technical decision makers (TDMs)
Supports interactions as needed with customers/partners' key stakeholders for bridging understanding of security, compliance, operational and risk requirements
Acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams
Contributes to the identification of patterns across customers/partners/territories/industries and leveraging them to develop strategic and actionable insights
May present business cases to program managers to influence product roadmaps, decision-making, bug fix prioritization
Gains insight into solution area-specific market opportunities and initiates actions to address them
Guides partners in developing offerings, practices, products, and solutions
Assists the partner throughout initial customer implementations
Delivers technical enablement
Identifies and focuses on opportunities that align with revenue goals
Drives growth of solution utilization pipeline with partner by unblocking technical blockers in customer deals
Provides support to partner and sales teams to clarify specific opportunities through proof of concept and technical pre-sales support
Leverages market insights and demand signals to assist more experienced peers in identifying relevant areas in which to drive upskilling or accreditations
Demonstrates technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI)
May act as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices
Contributes to virtual teams (v-teams) around technologies and customer/partner challenges, sharing ideas, insights, and strategic, technical input with technical teams
Demonstrates industry knowledge and helps grow recognition for Microsoft solutions by contributing to presentations and engagements with external and internal audiences
Supports team members on contributing to intellectual property (IP) and identifying patterns where no IP exists
Participates in external technical and non-technical community events that elevate the Microsoft brand and shares learnings across internal teams
Identifies gaps through delivery, communicates those gaps to relevant team members and internal/external stakeholders, and connects gaps and patterns across business and technology areas
May contribute to the development and modification of Microsoft's structured frameworks and methodologies
Embody our culture and values
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Experience in one or more of the following areas: Data engineering, data warehousing, ETL/ELT, analytics, machine learning, or cloud solution architecture
Designing and delivering technical solutions in customer‑facing or consulting roles
Hands‑on experience with Azure Data & AI services (e.g., Azure SQL, Azure Data Factory, Synapse, Databricks, Azure ML, Azure Storage, Fabric)
Understanding of data governance, security, resiliency, and modernization practices
Ability to communicate complex technical concepts clearly to both technical and non‑technical stakeholders
Nice to have:
Experience working in a customer-facing role (e.g., internal and/or external)